When I installed the cd rom it never showed up that istallation complete when I go to Windows media player it shows the name but canot get the player to work I followed the instructions for repair but can not get Philips Device Manager to show up to fix the problem so I think it might not be istalled properely. I have tried several times to repeat the procedure but no joy.
Especially if you have Windows Vista, you will need to go to Philips website and download the updated version of the Philips Device Manager - www.usasupport.philips.com - enter your model # - click on the link for your model # - go to "Software & Drivers" - and download "Firmware Update Software"
That player will not recognize files from about 90% of the music services out there, because they use a DRM-encryptino system that the player doesn ot recognize. Before attaempting a Repair in the Philips Device Manager, try synching one single song that is definitely in mp3 format using Windows Media Player. If that fails, THEN try the Repair.
-Tha Mp3 Doctor
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Player now working perfect I just have to learn how to sort music library out now.
Thank You
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