I don't know if this is 2 seperate problems or not.
For about 2 weeks,I keep losing internet connection & its says something like LAN connection & pinged off something(sorry I'm not computer savvy & don't know anyone who is) & my ISP says its nothing to do with them.
The other issue is the following which I don't understand re ISATAP adaptor
Description
Windows was able to successfully install device driver software, but the driver software encountered a problem when it tried to run. The problem code is 31.
Problem signature
Problem Event Name: PnPDeviceProblemCode
Architecture: x86
Hardware Id: *ISATAP
Setup class GUID: {4d36e972-e325-11ce-bfc1-08002be10318}
PnP problem code: 0000001F
Driver name: tunnel.sys
Driver version: 6.0.6001.18000
Driver date: 01-19-2008
OS Version: 6.0.6001.2.1.0.256.6
Locale ID: 3081
Extra information about the problem
Bucket ID: 159950902
What if you remove LAN cable and boot without it.
SOURCE: Windows was able to successfully install device driver software
Download a fresh copy of the device driver software and reinstall. Could be corrupted.
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I'll try & I hope that I don't sound stupid-it says unable to connect to DSL?-pinged off remote host?Then there's a box that says connect to LAN,so I click this & it says reparing(takes about 10 seconds) & that fixes it BUT its happening about 20 times a day.There is nothing in the Error reports area so I can't copy the exact wording sorry.I rang my ISP who said its not their problem.It also says something about Ethernet.Its already done it twice this morning so next time I'll copy & paste the exact wording.
Here is part of the message that displays
Cannot communicate with primary DNS(10.0.0.0.138)
Reset the network adaptor
My ISP is Telstra Bigpond & I'm on ADSL.A friend suggested changing power setting so computer doesn't go to sleep after 5minutes & this seems to have cured the problem re LAN connection but he says he believes that all problems are linked-also have an issue re Windows closing down at least once a day as well-it says APPCRASH.
I have no idea how to respond on this forum & can only choose -I have the same problem but I'm still trustymum.
need a little more info do u have att as a isp and are u using a wireless connection
Can you provide more info for the first issue?
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