I attempted to download maps of western europe. sd card was too small. so i removed all data from original card but still too small. new transcend 4gb sd card( not hc ) will not work at all. now tom tom will not recognise either card and cannot be picked up on tom tom home, any advice on restoring operations without any back-up files would be much appreciated, detailed help essential as I am pc illiterate, many thanks
Regards Ian
TomTom Support
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TomTom Support
SOURCE: tomtom 1 (new edition) map of europe
I think you'll find that you can download it from tomtom home, with full technical help online & on the phone.
I dont advise COPYING it from a friend as you will get a symbol appear on the screen with a tomtom SD card with a large red cross through it, indicating that the tomtom knows its not a genuine copy.
SOURCE: tom tom one xl wont accept SD card with map on
Make sure the SD Card is formatted as FAT32 and not FAT. My TomTom One XL would not recognize it until I did that.
SOURCE: cannot get map to work
First make sure you have a backup of your NEW ONE XL. You should be able to connect your XL to your PC using USB but not use TomTom home software. Your TomTom should appear in "my computer" as a drive . OR , put the SD card in a USB reader connected to a PC , that way you can look at and copy from or to the SD card.
You should be able to copy the map you have to the SD card directly ( if there is enough room on it ) , if theres not enough room , get a new bigger card , copy all the backup files you already have on your PC + the map you want. You might / should be then able to activate that map in the XL using the codes you say you have for the maps. if you try to do this using TomTom home it might have some restiction to stop you activating the required map but hopefully you should be able to do it manually as described above rather than use TomTom home. ... GOOD LUCK .
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SOURCE: tom tom one xl wont accept SD card with map on
If you have TomTom that have the slot for SD card, then it should accepted the SD card. The instruction for how to use the SD card is simple, but it is hidden in the TomTom Home, that's why it's difficult to find it. Below are the instruction how to use the SD card.
1. Format the SD card (FAT32) and do not stick the SD in the slot yet
2. Run Backup (connect TomTom device to computer)
3. Disconnect TomTom from computer and turn off
4. Slide the SD into the slot and connect TomTom back to computer (choose "yes")
5. In the TomTom Home menu, Choosen Backup & Restore >>> and choosen Restore
TomTom Home will add all applications to the SD card. So the internal memory still have the applications and the SD card also had the same applications. Everytime you slide the card in, TomTom will automatic detect and use it as its primary storage, if it not detect, you can go to the device menu and pick the device to connect to.
Whenver you take the SD card out, then TomTom will use its internal memory.
Hope this helpful
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Hi Ian
I found this on ebay when I was looking at SD cards for the tom tom. Not a solution but It may help
Dear sir,
I hope the following information may be helpful to ebay customers who intend to purchase a new sd card for their tomtom rider. I recently purchased a set of european maps for my rider and these need a 2gb sd card as the original card supplied with the unit is not large enough.
I duly purchased a sandisk 2gb card from a reputable ebay company but found that the card would not work with the Tomtom no matter how hard I tried. Please be assured that there was no fault with the sandisk card other than it wouldn't work with my tomtom rider, it works fine with my camcorder.
Tomtom support was not really helpful and it was due to the kind advice of another ebayer that I solved the problem.
It is important to but the correct card for the tomtom and the one I eventually found was a basic Kingston 2gb sd card which are vailable for about £45.00 on ebay.
Unfortunately Tomtom don't seem to state that their units are incompatible with some brands of sd cards and the best advice I can give is check with the seller first that the card will work with Tomtom products.
many thanks
Chris
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