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Hi,
I have the same trimmer and I fixed the problem for good by getting a shakespear line trimmer head to replace the original faulty design,it also has 4 line rather than 2 so it cuts better. It costs about $15.00
see link
http://www.lowes.com/lowes/lkn?action=productDetail&productId=120473-42694-14548&lpage=none&cm_mmc=search_yssp-_-Unassigned-_-060209-_-Shakespeare%20Universal%20Fixed%20Line%20Trimmer%20Head
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