When printing jobs from Ms Word 2007 to the HP LaserJet 1020 printer, the job prints with additional black vertical lines printed on the page. All other jobs sent to the printer print out correctly. This happens when there are some graphics in the document. OS: Windows Vista. The same document prints fine using Wordpad, but unable to print the graphics. Please help.. lonleysme
First, you need to try update the latest microsoft office patch file from microsoft or you can open the MS Word, go to "HELP" menu select the update MS Word or related. Try the latest patch file first. You also can try windows update and select custom update, see their list have this problem solution or not. Second, you need to go to HP website download latest driver for LJ1020 and suitable use on Vista. Lastly, if still not solve the problem, you need this problem/issue to microsoft, ask their solutions. Kent
Hi, Thanks for the reply, I have downloaded and installed the correct drivers available for the printer. I shud tell you that the printer works great using the same Word 2007 in Windows XP. Regards, lonelysme
Hi ,
3-PACK HP 12A (Q2612A) Compatible 2,200 Yield Black Toner Cartridge - HP LaserJet 1012, 1018, 1020, 1022, 1022N, 1022NW, 3050, 3052, 3055, M1319F
HP 12A (Q2612A) OEM Original 2,000 Yield Black Toner Cartridge - HP LaserJet 1012, 1018, 1020, 1022, 1022N, 1022NW, 3050, 3052, 3055, M1319F1,332 views
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I am having the exact same problem under windows XP Pro 32-Bit. Using office 2003. However when printing from a different computer running the same operating system to a different printer the problem goes away. Any suggestions on this would be great.
Thanks.
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