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Leslie D. Wilson Posted on Mar 25, 2009
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Lost right click capabilites.

I have lost my "right click" capabilities and receive a message stating "Windows Explorer has encountered a problem and needs to close". Is there a fix for this? I cannot copy and/or backup files without these capabilities.

  • Leslie D. Wilson
    Leslie D. Wilson Mar 26, 2009

    This solution brought up a notice that it would not work with my version.

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1 Answer

Arjun Komath

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  • Master 1,170 Answers
  • Posted on Mar 25, 2009
Arjun Komath
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Joined: Mar 06, 2009
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You may experience any of the following symptoms:

  • When you right-click a file, Windows Explorer may quit unexpectedly, or you may receive an "Access Violation" error message, or you may receive the following error message: Windows Explorer has encountered a problem and needs to close. We are sorry for the inconvenience. When you view the details of the error, you find an error signature similar to the following: AppName AppVer ModName ModVer Offset
    ---------------------------------------------------------------
    Explorer.exe 6.0.2800.1221 Ntdll.dll 5.1.2600.1217 00054084
  • After you install Windows 2000 Service Pack4 (SP4) or the 823980 security patch (MS03-026) documented in MicrosoftKnowledge Base article 823980, you may not be able to open .max or .drffiles in the following products:
    • Discreet 3DS Max versions 2.x, 3.x, 4.x or 5.x
    • Autodesk Architectural Desktop 2004
    • Autodesk Building Systems 2004
    • Autodesk VIZ 4
    • Autodesk 3D Studio VIZ R3 or R3
  • YOU CAN RESOLVE THE PROBLEM BY VISITING HERE

  • Arjun Komath Mar 27, 2009

    That is the solution and there is nothing I can do about it. How can I reapair a thing is totaly broken.!

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