Question about HP PSC 1610 All-In-One InkJet Printer

2 Answers

Unable to install SCAN functions for HP PSC 1610

I have installed/uninstalled the software (successfully it says) several times but the scan options never get installed.

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  • Anonymous Mar 31, 2009

    I've downloaded software on several different computers (all Mac), none of which the scanner works with. I get the same error message; I ned to run or install software.

  • Anonymous Apr 05, 2009

    I have the same problem...the scanner worked on my old laptop with XP but now that I have upgraded to Vista it's not working.

    Did you upgrade or get a new computer with Vista?


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If you are having issues using your PSC 1610 on the Vista operating system there is actually an easy workaround using "paint" (I'm using "SnagIT").

Check it out:

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00809848&lc=en&dlc=en&cc=us&product=390315&lang=en

For whatever reason you can't use the actual button on the printer/scanner but when you open paint you can scan the doc from your computer.

Hope this helps!

Posted on Apr 05, 2009

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Most scanners work the best when you activate the software from your computer. (HP solutions or something along that line).

Posted on Jan 03, 2012

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1 Answer

Receive the message "no scan options" when


browse through your printer installation cd and go to setup folder, then to destinations folder, and then right-click on the destinations.msi (microsoft installer package) and then click on repair. hope that helps

or

have you tried uninstalling and reinstalling the software?

hope that helps. ciao.

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HP Officejet Solution Center - no "scan settings" no scan options


I had the same problem and after spending more than 40 hours on the phone with tech support, it was determined that Adobe Photoshop is not compatible with hp solution center. You can open paint and scan with it.

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My psc 1610 scanner function is not working, the output was totally in black while scanning a document


My HP Psc 1610 all in one can print & copy but can't scan. I already installed the driver for Windows 7

Jul 09, 2009 | HP PSC 1610 All-In-One InkJet Printer

1 Answer

What software must i have to use the scan option on a Hp PSC 1610 v?


Hello 
The scan software is called HP Image Zone and can be downloaded from HP's website or installed from your CD
Hope this helps

Jun 11, 2009 | HP PSC 1610 All-In-One InkJet Printer

1 Answer

My HP PSC 1610 ALL-in One Printer,Scanner,Copier does not scan any more. It says"no scan option.I reset, then tried to get serial nr. and service ID. got to Information Menu"RL2063" Nothing...


Make a standalone copy first and if it does, proceed to the next step.

Uninstall the HP software, turn off the printer and restart the computer.
Once computer is ready, head to www.hp.com. Use the search function on the website for your product.
Download the software and install. Follow on-screen instructions.

Nov 17, 2008 | HP Office Equipment & Supplies

2 Answers

Our scanner wont work the printer and copier work fine


You should be able to find a white sticker on the bottom of the printer. The serial number will be there as well. If you have the PCS 1610 than follow the uninstall instructions given by Hp at this link:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00265838&cc=us&lc=en&dlc=en&product=390315&dlc=en&lang=en
Than go to the link below and download & install the 1610 software: HP Full Feature software/driver: No Network Support &
HP Image Zone/Photo and Imaging Unexpected Internal Error and Communications Failure Patch
That should fix your troubles. Look at the fixes while at Hp and if you feel you need other upgrades now would be a good time to download.

Dec 29, 2007 | HP PSC 1610 All-In-One InkJet Printer

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