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Check out this site and see if you can find your model number of your machine.....http://www.whitegoodshelp.co.uk/washing-machine-instruction-books-and-user-manuals/
Hi,
I had the same problem when i got my machine, if you slide out the powder and softener tray just behind the face of it on the right hand side you will see a white plastic tab about 2 inchs wide! That plastic tab slides out and has all the programme settings on it!
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