The outside right door of my freezer is extremely hot to the touch. Seems to be freezing just fine, but I just burned my hand on the outside of the door. Help!
The door frame heater is probably damaged and grounded. Unfortunately, it is still energized causing less than the entire heater being utilized which will cause an extremely hot condition. I would look at replacing it. It is a pain to do but with some patience, it can be done.
Good luck and hope this helps.
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You have a condensation heater malfunctioning if it burned you.
It should be warm all the time, not hot.
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