Laptop problem PROBLEM 1. SWITCH ON POWER 2. GREEN INDICATOR POWER SWITCH ON 3.SCREEN REMAINS black 4.NO BOOT UP, NO DISPLAY Sir I submitted my laptop on 20 march at hp authorised service centre RT outsourcing services ltd G3-G4,shree gopal tower ,krishna marg c-scheme,jaipur,ph.4065801. My job no. at that centre is 11000. After one day on 21march 09 I received sms on my mobile that my caseied no. 2606551534 required part is dispatched from Delhi . This message sent by Lavina 4065804. And also a call that i can collect my laptop on 24 march 09 by Deepika ph 01140752200. ON 24 march one more sms i received that '' ur job no. is 2606551534 . We have received the part for replacement.? So on 25 march I went to service centre then he spoke that he changed the part, laptop working but after sometime again same problem, so u come in evening time. When I went to evening time, he told to come 1030, on 26 march. When I contact on 26 March 1030 then he said that this is the case of physical damage, *********** board burn, he cannot repair. From 20 march to 25 march he did not speak any physical damage and today after 5 days he is saying that he reached a physical damage. It may be mishandlings of him. There is no physical damage in my laptop when i submitted. PLEASE HELP SIR.

You can try this: unplug from power, remove battery, press power button for about 30 to 60 seconds, connect back to power leave battery out, turn power back on. see if that works.

Let me ask you this, when you turn the power on: do you see or hear the hard drive spinning?

let me know if it works,
good luck

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Address: 49(505), Surya Nagar, Taron-ki-koot, Tonk Road,Sanganer,Jaipur.
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THE COMPUTER ZONE (9828224899)
Authorised Laptop Service centre jaipur dell,lenovo , sony , acer, asus , hcl ,HP , Compaq, gigabyte, Benq
INTEL PRODUCTS,COMPUTER PARTS,LAPTOP ACCESSERIES, PERIPHERALS, NETWORKING,AND UPGRADATION & TOTAL COMPUTER SOLUTIONS UNDER ONE ROOF.
CONTACT: Tej Prakash/Chetan Prakash Srivastava
Address: 49(505), Surya Nagar, Taron-ki-koot, Tonk Road,Sanganer,Jaipur.
Phone:0141-2720175,
Cell: 9829081513,9828224899.
Website:www.thecomputerzone.in
Email: [email protected]
[email protected]

Hi

this is a common complaint as happened with me twice as well even though my laptop is under warranty. the only solution perhaps is to put your case through a strong and able lawyer in your local consumer court

it will not cost much and you can also get back your fee, going in courts is not as troublesome as many people think

thx