The door was left open accidentally on our stand up freezer for about 6 hours and the motor is not running. What can we do to fix it?
From what I can gather, you have a self defrosting freezer and the "motor" you speak of is the fan inside the freezer. If this is correct, do this:
Unplug freezer. Unload all food into coolers or other freezer space. Leave freezer door open for a day to allow it to manually defrost. Plug freezer back in after minimum 24 hours and confirm fan running and cooling before loading back up with food.
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