Recharging TomTom GO 730

Hello,

The battery with exclamation point means the battery is not charged. Check your car charger fuse and the fuse box fuse for the power outlet. Next check the TomTom connected to your PC with the data cable, it should charge that way too. Let it sit for about 1 hour and then try to power it up and see if you get the same thing. If you do get the same thing then most likely the USB jack on the TomTom is broken off from the board. If that is the case you will need to have it serviced, you can either send it to TomTom or find a local repair company. If you are interested we do repair TomTom units with these issues. Contact us at [email protected] if you need any more information.

I hope this helps, if so please rate our solution.

Buddy
Corporate Computer
www.ccl-la.com

Have same thing. I did call Tomtom and they are guessing ,just like me ,that battery is dead and offered me US$ 75 off brand new go 730 and old one u can keep. Was told ,they dont sell battery replacement .

Sounds like someone will sue their **** soon as class action .

try the hard reset first (hold the reset for about 15 seconds..its the little pin hole on the bottom) if that fails, plug it in to your computer for a few hours via the usb cable, then try again. if that fails, download tomtom home if you haven't already and connect to tomtom home

the green light shows when i am charging my tomtom but it doesn't turn on.

re install/repair the software

you need to do a hard restart. find tiny hole on under side by bracket mount and press it with a tiny paper clip once. you have to look very very close to see it. you can also try to hold down on power button for 5 to 6 sec.

not sure but try an other device on the car plug to see if it works??????????? could be the plug.

I have found a solution to this problem by quick-formatting the device and reinstalling the TT Home this time declining the update to a higher version (just in case).

For the faint-hearted, like myself, in the absence of a working backup I recommend copying BEFOREHAND all files from TT Go to an empty folder in your computer (using Windows not TT Home). This way if you do not succeed at least you can go back to the position before the format.

I have just the same problem. Initially the battery was flashing to say that it was low on charge even when it was plugged in, then it flashed that the battery was empty and switched itself off. When plugged in the green light comes on, but still cannot turn TomTom 710 on. Also it will not connect to the computer.

I have a similar problem and I think I solved it (orr found a way to work around it). It looks like the contacts are not connecting firmly so even though the green light may be on, the charging conneciton is not made. With the tomtom on your home dock from the front page on your tomtom, touch near the lower right of the screen on the satellite strength indicator, this should bring up a screen where it shows (among other things) your batter status at the top right. If it is charging, the word charging will be under the battery strength indicator. Just play with it until you get the word "charging" to appear under the picture of the battery.then HANDS OFF until it is charged. I doubt this will be successful with the car charger since the movement of the car will likely jar the connection loose. Good luck.