Cannot get this message to go away. All light flash and printer will not print, copy or scan. I have tried new cartridges, a cartridge that works in an identical printer and I have cleaned all contacts on both color and black cartridges and print heads. Have also reset after disconnecting and pressing #,and 6 simultaneously. Same message always appears. Have never used non-HP cartridges. HP support has not been helpful. After paying for phone support and a promise that they would fix the problem all I got was advice to buy a new printer. Unless this gets resolved, not likely to purchase from HP again. I've gotten better tech support from most other vendors.
I was woundering are these new cartages or refiled ?
cause our wont work with refilled caratages
so this is how i found that out !
Issue
After you install a print cartridge, the scan, copy, and fax lights begin to flash at the same time. The printer will not print. One of the following error messages may display on the control panel:
Solution
Follow the steps below until the above issue is resolved. All of the following steps may not be necessary to resolve the issue. When the lights stop flashing, the issue is resolved.
NOTE:
Either one or both of the cartridges could be causing the problem.
Step one: Remove, inspect, and reseat the problem cartridge
The print cartridge may not have full electrical contact with the printer. Removing and reinstalling the cartridge may help.
NOTE:
HP cannot guarantee the quality of remanufactured or refilled cartridges.
Step two: Clean the problem cartridge contacts
If the steps above did not solved the problem, follow the steps below to clean the electrical contacts on the print cartridge and in the carriage in the printer.
Step three: Repeat reseating and cleaning steps
If the problem is not solved, repeat the reseating and cleaning procedures above.
It seems that while its whinging about the colour cartridge most of the time all you need to do is pull the BLACK cartridge and give THAT one a wipe - nice one HP ?? - sorted mine out twice now anyway. apparently they share some connectors or something so it can't actually tell the difference. eugh.
I finally just junked the HP and got a Kodak.
I ACCCIDENTLY STUCK THE QRONG CARTIRDGE IN THE WORNG SLOT AND NOW ITS STUCK AND I CANT GET IT OUT.WAHT DO I DO
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Usually answered in minutes!
the printer stop to print and error "Remove and check color cartridge" appear on printer .
I changed the cartridge with new one but the error does not disapear.
The 3 green light blinking.
I also cleaned the electronic conection in the printer and on the cartridge .
Does not help to solve the problem.
Beny
[email protected]
Exact same problem, except ours started right after the weak tabs on the door cover broke off. Maybe a connection between door cover problems and this error??
Having same problem, all of a sudden "printer cartridge error" appears, all 3 lights are blinking. I replace cartridges with new ones. The door being broken off has nothing to do with it since my door broke off and it continued to work for 2 years. Problem still persisting! Very Frustrating.
Giving up on HP, too. Only printers I have ever owned, but sitting here with $100 worth of ink and keep getting message to "check cartridge" or "door open" or "align cartriges." Nothing works. Have cleaned, new cartridges---everything but toss it out the window (that's next!).
This has happened before, but ususally resolves with a simple cleaning. This time it just keeps getting worse, not better. HP PSC950.
I have the exact same thing after 4 years of HP only cartridges and great care it just crapped out this am. Looks like there is no fix.
I have the same problem
did everything step buy step and still have same blinking lights and same print cartridge error
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