Hi please try these steps:::
Right-click the printer icon, and then select 'Properties'.
2. Click the 'Maintenance' tab, and then click 'Deep Cleaning'.
3. Select 'All Colors', 'Black' or 'Color' for the print head to be cleaned.
4. Read the message displayed, and then click 'OK'. The power lamp blinks and print head deep cleaning starts. (Do not perform any other operations until print head deep cleaning is complete. Print head deep cleaning takes about 1 minute.)
IF ABOVE STEPS DOESN'T WORK TRY THESE STEPS BELOW
Check ink tank vent hole
The ink tank requires air to flow through it so ink can move from the reservoir to the print heads.
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Confirm there is no orange tape across the top of the ink tank
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If the orange tape is as shown in Figure (1), it is properly removed.
*BCI-3's shown in this example.
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If the orange tape is as shown in Figure (2), remove the remaining tape to the level shown in Figure (1).
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Make sure each ink tank is snapped into the printer.
IF THESE STEPS DIDNOT WORK THEN YOUR PRINTER NEEDS REPAIR(You might need to change the printer head.)
Try removing it cleaning the electricial contact with a pencil eracer and then reinstalling it.
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