Does the Program issue you the name of the suspect runtime library at any point? If it does, go get the latest version of the runtime from the NET, in a searchengine type the name of the file+ext. download and then copy it in the same direrctory (folder) as the one on your system now. NOTE: I would FIRST rename the one on your system as <currentfilename.current_extention>and then add .OLD to it.
SOURCE: I'm using Autodesk sketchbook Pro
Possibly you may need to reinstall your program. Or you could go into your configuration settings and resetting your configuration to factory standards, then change one thing at a time in the configuration until you find the setting that is causing your operating system to act up.
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