Hi
On those GR machines the solonide latch that activates the presure roller to come up to the drum get worn. Remove back cover and check that catch area.
What happens sometimes is the rear side of the registration (shiny silver color) roller becomes worn down so bad that the spring cannot grab properly. the registration roller, in this case, would have to be replaced.
the way to check is by getting to the back of the machine, and if this is the cause, the spring should be a little wobbly on the shaft. with a new roller, the spring fits snug, and grabs properly for it to feed.
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Thanks for the post. Already checked the roller and the spring, though, and both are in good shape. Had another tech from a different county come in yesterday in case I am not seeing something obvious. He is at a total loss as to the explanation, too. After adjusting, taking apart, cleaning etc., for over three hours, the best we could do was get it to run about 10-15 sheets before the same behavior reappeared. Thanks again. We'll keep looking.
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