When you are facing temporary data struck on the network, a corrupt video file, etc while using the kindle. It means you are facing the kindle fire error code 13.
Here are few steps to solve kindle fire error code 13:
1. To solve this error, first of all you have to remove the temporary data from your device. And after doing that chek, if the issue is solved or not.
2. If the error is still there then try the steps, Go to "more"<applications < installed applications < amazon video <Force stop.
3. Another method you can try is to uninstall the recently updated app.
4. After trying the above methods the issue is still there, then you can reset kindle to factory settings. But before doing it, save all your data.
Try these steps and solve the issue easily.
Kindle fire shows error code 13 due to corrupt date, video, multimedia content. It also occur due to third party app plug in which trying to access your wi-fi connection. While reading on kindle device, if you are facing any issues, you can contact at kindle support 800-863-0840
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