I see no paper jammed. I open cover, close it and it goes back to on. Then...I print..and the paper doesn't seem to be able to feed to be printed
What this light sequence means that the printer has a paper jam.
When a paper jam occurs, the printer stops and the operator panel's Paper Jam light and Continue button lights come on. Press and release Continue twice quickly to display the specific secondary error paper jam light sequence.
How to clear Paper Jam
?· Press Continue button twice quickly to see the secondary error code.
To get the secondary error codes
?· When the Error light (!) and Continue button lights are both on, a secondary error has occurred.
?· When the Paper Jam light (4th light) and Continue button lights are both on, a paper jam secondary error has occurred.
?· Press and release Continue button twice quickly to display the secondary error code light sequence.
Press Continue button to resume printing once all the jammed pages are cleared from the paper path.
We recommend that you clear the entire paper path when a paper jam occurs.
To clear a paper jam:
1 If you are feeding paper from a tray, remove the tray, and then remove any jams.
2 Open the front cover and remove the print cartridge assembly.
NOTE: Do not leave the print cartridge assembly exposed to direct light for an Extended period of time. Extended light exposure can cause print quality problems.
3 Remove any jams in the area behind the print cartridge assembly.
4 Lift the flap at the front of the printer and remove any jams beneath the flap.
5 Open the rear exit and remove any jams.
6 After you have cleared the jams, reinstall the print cartridge assembly, make sure all printer covers and trays are closed, and then press Continue button to resume printing.
NOTE: The printer reprints the pages that caused the paper jam.
Hi
Error 5C10 means a paper jam or the printer has
encountered an internal error. And error 6A00 is
caused due a paper jam in the sheet feed unit or near the print head. You can also reset the printer to resolve
this issue. On the printer press and hold the ON/OFF button or unplug the power
cord. Wait for 10 seconds, press power button ON/OFF button again. If this
doesn't resolve the error code then unplug the printer for 10 minutes. Also,
inspect the back panel of the printer for any paper jams. To clear the paper
jams---
Turn off the printer and disconnect the power cord
and USB cable. Remove the jammed paper slowly using the following procedure.
Open the rear cover to check if the paper is jammed. Pull out the cassette and
check if the paper is jammed inside the cassette area. Stand the printer with
the rear side down, holding the document cover. Press the tabs together and
pull the green cover toward you. Check if the paper is jammed. (If you were not
doing Duplex printing, you do not have to follow this procedure.) Close the
green cover and place the printer back to a normal position. Reconnect the
power cord and power on the printer. Confirm the Alarm light is off. Load paper
back into the ASF or cassette. Press to clear the message and continue
printing. If you are printing from application software, follow the
instructions displayed on your computer. Hope this helps... Please post back if
you need more information.
Daniel
208 views
Usually answered in minutes!
Same here. Shows paper jam frequently, when there is no jam. The problem is usually in the inability to feed paper. Open the top and close it and gently push the top paper to get it to feed. A serious problem, but it is a cheap color laser.
This may be a common problem with this model... I have my second Magicolor 2400W and I have had with both printers the same problem. It takes sometimes a lot of patience (opening and closing the cover many times) to have a paper printed. I would be grateful if anybody would know a solution!
May be a common problem with this model- I have my second Magicolor 2400W and both printers have had repeated "paper jam" without a paper jammed. It takes a lot time to print sometimes as you have to open and close the cover many times. I would be happy if somebody would know the solution!
×