Frozen water in bottom of freezer

Have you tried the following steps: 1) check that the gaskets are free of any damage, dirt, or ice. The door gaskets should seal perfectly on closing. 2) Or: turn off the ref, safely guard your frozen food, let the ref thaw totally and more. The purpose is to eliminate any undesired icing. If no succes and your problem gets worse call for help.

Your defrost drain hole may be plugged or frozen over. Open the freezer door and remove the lower shelf and basket so you can get to the back evaporator cover, and right under it is the drain hole. Remove what ice may be built up and pour very hot water into drain. It helps to have a syringe to remove the water and pour more hot water into drain. Then use a wire or other flexible tubing to poke into drain to clear restriction then flush with water.

The drain to the bottom is plugged. you will need to completely defrost the unit. The way I do this is to take all the frozen food out and either put into a different freezer or pack all the frozen food real tight in a cooler then use a hair dryer (under constant supervision) to melt all the ice in the bottom. use towels to soak up all the water. after all the ice is melted you should be able to see the drain. this is where the melted ice drains when the unit goes into the defrost cycle. I have used some small amount of hot tap water to clear the drain and once in a while you need to actually push something thru the tube(compressed air or flexable wire) to clear out a blockage (paper, small piece of food or chunk of ice).. Be extra carefull not to crack the plastic with anything sharp or by using to much force. Once the tap water goes down into the very bottom (thru the drain tube into the catch pan) then the ice won't form as the defrost cycle will put the water clear down to the catch pan. sometimes even a scumy mold build up will block the drain. Get the drain as clean as possible and you may need to keep an eye on it so it doesn't become blocked again. After you clear the drain close the freezer and let it cool down before you put the frozen food back into the freezer.

Your drain line is frozen and not allowing the defrost water to drain to the pan below. The drain hole is at the bottom of the evaporator coil in the freezer behind the metal rear panel. You may need to remove the panel to access it. You can use hot water to thaw it out and you should be in good shape.

Kelly

hi dear you have to unplug ur ridge and then open the freezer door remove the food try to defrost the ice by a hair dryer then remove the basket boil some water and pour it on the white metal back inside the freezer tell you feel the water goes inside ,your problem is drain blockage ,or stop the fridge for 24hours and it will work normally

There is a drain the back of the freezer that is frozen. Your trickle of water comes from the ice that melts off of the refrigeration coils during the defrost cycle. You need to turn off the freezer, then remove the rear cover from the back wall to expose the coils. With a hair dryer, melt all of the ice. You will find a drain under the coils. Melts all of the ice in this drain so water can get out of the freezer. When this drain is clear, you can put everything back together, and your freezer should work normally.

you need to clean the drain if tis is a side by side you usually see the drain hole at the bottom at the back of the freezer

Tool needed: Screw drive with the insert tips can be used to remove screws use the end of the screw driver with out a philips bit or flat tip inserted. Remove frozen food to camping coolers igloo ice chests or coleman ice chests or a freezer in your home . Remove all racks and baskets to expose movable panels at the inside back of the freezer compartment.
Notice the 1/4" hex nuts remove the screws holding the panels at the back wall. Clear built up ice carefully. You now can take out the panels and expose the fan and cooling cool that creates the cold temperature on the freezer side.

Near the bottom is an aluminum U shaped pan with a shallow funnel indentation at the bottom. Clear ice from the funnel pan and inside bottom carefully. Sharp objects break ice nicely and can pierce the interior surfaces . Look under the cooling coil and at the back wall is a screw holding this soft metal catch pan in place. Remove the screw and carefully tip and slid out the catch pan tray. You now have access to the drain hole that is frozen closed or clogged. Place a large towel in the bottom of the freezer area to catch water. Pour hot tap water a half cup at a time into the drain area. Do not use boiling water the plastic inside a refrigerator or freezer can not tolerate high temperature. I have melted a freezer compartment in a GE with a hair dryer. Remove the water with a clean reag and add more warm or hot water repeat until the drain allows water to flow. stop adding water or the evaporation pan under the refrigerator will over flow.
Check the refrigerator about once a year for the freezeup problem or keep an eye on the bottom of the freezer looking for the build up of water frozen on the inside floor. The other solution get a new refrigerator.

more than likely you have a frozen defrost drain look in the bottom of your freezer section there should be a depression there see if its just a big block of ice let me know if this is the case or not and ill tell you how to clear the drain if not then we will look at something else please dont rate me till were done

Is there ice build up under the bottom basket in the freezer??

sounds like the defrost drain is frozen up. especially since your cleaning up once or twice a day. simply defrost the drain and flush the drain line with warm water. you will likely have to remove the freezer cover inside the freezer compartment to do this.

if there is no ice build up under the baskets then its likely there is a leak in the water line for your water dispenser line that runs in the door. if thats teh case you will most likely need a service company to fix it for you..