I was researching to find out what may be the problem and all suggestions indicate to reset the "closed caption" to off but all I can find on the menu is "caption on mute" which provides option of "no, CAP1 and CAP2" - what do I do to get rid of the big black square .... in very simple terms!
Here are the steps from the owner's manual:
1. Display MAIN MENU. Press ACTION key on remote.
2. Display SET UP TV screen. Use arrow keys to select TV icon and press SET key.
3. Display CAPTION screen. Use arrow keys to select CAPTION and press SET.
4. Select CAPTION MODE. Use arrow keys to select CAPTION MODE. Press SET to cycle through caption settings until it says OFF.
5. Press ACTION key three times to return to normal screen.
You can download the manual from Panasonic here if you need a copy.
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