Canon PIXMA MX700 All-In-One InkJet Printer Logo
Posted on Apr 03, 2009
Answered by a Fixya Expert

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Scanner on Canon Pixma MX700 doesn't work

I have a Canon Pixma MX700. It works good except the scanner won't scan. (It copies and you would think they are related) and prints just fine. What's missing?

  • 1 more comment 
  • Anonymous Apr 13, 2009

    i hate this

  • Anonymous Apr 17, 2009

    mine is doing the same thing

  • Anonymous Mar 19, 2013

    Did you try looking for the "Use Scanner Driver" check box? In my older version, MP470, I was freaking out and trying everything. Then found the guide, followed it, and it was a simple check box...unchecked.

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1 Answer

Anonymous

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  • Expert 377 Answers
  • Posted on Apr 10, 2009
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Joined: Mar 15, 2008
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Hi dear

try using another software like photoshop
or acd see
oke

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I was having the same problem, and thanks to the person who posted solution number two which simply highlighted the fact that the apparently software that came with the Canon Pixma MX700 unit is not compatible with Window Vista.

The reason I was confused is because the printer was working perfectly fine across the network, but when I went to scan my computer would tell me that it can't communicate with the scanner. I'm thinking ... "well since you can communicate with the printer, you should be able to communicate with the scanner, after all, they're the same device!"

As a workaround, I used a third party program to do the scan (in this case, Photoshop) and everything worked fine. If you have Photoshop, just go to file > import to start the scan. If you don't have Photoshop, I would think whatever program you are using for image editing may have the same functionality.

Hope that helps,
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