HEAD UP ERROR WON'T CLEAR WITH "CL" BUTTON PRESSED AND FULL ROLL PAPER IN PLACE??

You have two different errors. "PPPPPPPP" means the printer has run out of paper. Change the paper roll then press clear (CL). "E32" means you have logged off and no one has logged on to use the machine. Enter your log on code and then press CLK#.If you need a manual for the XE-A20s, one of our users has it here:
http://the-checkout-tech.com/manuals/cashregisters/Sharp_XE-A20S_operating_programming_manual.html

If you see "HEAD UP" or "PAPER EMPTY" on display, make sure the head lever on the side of the printer is locked in closed position and press CL (clear) button.
If the paper is feeding out blank, make sure you have the shiny side of the paper facing the front of the machine - if no shiny side to paper, you have wrong paper.
If that doesn't fix it, please let me know which side is having the trouble (receipt or journal) and whether the paper is feeding or if you have an error message.

Change paper roll and press CL (clear)

Installing the Paper Roll
Caution: Avoid placing a double thickness of paper into the mechanism.
Do not pull the paper through the mechanism without pressing feed button.
1. If necessary, press on to turn the calculator on, and press P
to turn the PRINT display indicator off.
2. Remove the printer compartment cover by placing a thumb on each of the lower ridged corners of the cover. Push until the cover pops open, and lift the cover off.
3. Unroll a few inches of paper from the small roll and cut the end squarely.
4. Hold the paper so that it unrolls from the bottom, and insert the end of the paper into the slot under the printing mechanism.
5. Press feed button until the paper feeds out of the top of the printer compartment.
6. Place the small roll of paper inside the compartment.
7. Feed the end of the paper through the slot behind the clear plastic "window" of the printer compartment cover. Then snap the compartment cover back onto the unit.

Canon Bubble Jet orange light flashes

review this to determine your problem.. If all else fails simply unplug your printer wait a minute and plug back in.

Handling Error Messages

When a printer error occurs, the POWER/ERROR lamp flashes.
The number of flashes indicates the type of error that has occurred.

Count the flashes and take the appropriate
action to correct the error.
Number of Flashes
Possible Cause
Try This
Two flashes Printer is out of
paper/Paper does
not feed
Reload paper in the Sheet Feeder or Cassette and press the RESUME/CANCEL
button.
Three flashes Paper jam/Paper
Output Tray is
closed
Clear the jammed paper, reload paper in the printer, then press the RESUME/
CANCEL button. If the Paper Output Tray is closed, open it.
See “Paper Jams” on page 72.
Four flashes Empty ink tank Press the RESUME/CANCEL button to resume printing with an empty ink tank.
Replace it with a new ink tank immediately after the printing. It may damage the
printer if you continue printing with an empty ink tank.
See “Replacing an Ink Tank” on page 42.
Five flashes Print Head not
installed/Print
Head not installed
correctly/Defective
Print Head
Install the Print Head. If the Print Head is already installed, remove the Print Head
and check the electrical contacts for foreign matter, then reinstall.
After reinstalling the Print Head, you may need to realign it.
If this error still remains, the Print Head may be damaged. Contact the Customer
Care Center.
Six flashes Inner Cover is open Close the Inner Cover and press the RESUME/CANCEL button.
Eight flashes Waste ink absorber
almost full
The printer has a built-in waste ink absorber for the ink used during Print Head
Cleaning.
Eight flashes indicates that the waste ink absorber is nearly full.
Press the RESUME/CANCEL button to cancel the error so you can continue printing.
Before the waste ink absorber becomes completely full, contact the Customer Care
Center.
Nine flashes A specified period
of time has elapsed
without receiving a
response from the
digital camera/The
digital camera or
digital video
camcorder
connected is not
compatible with
this printer

Disconnect the camera cable, press the RESUME/CANCEL button and reconnect
the cable.

If the error is still unresolved, there is a possibility that you are using a digital
camera or digital video camcorder that is not supported by this printer. Use a
digital cameras or digital video camcorder compatible with this printer

Answer Part 1 of 2

An error has occurred in the printer. The number of flashes indicates the type of error, as outlined below. Check the cause and take appropriate action.
Two flashes: Out of paper or paper feed error
Reload the paper correctly and press the RESUME/CANCEL button.
Three flashes: Paper jam
If paper has jammed in the printer, clear the jam, reload the paper in the printer correctly and press the RESUME/CANCEL button.
See Paper Jams
Four flashes: Ink tank is not installed properly
Open the Print Head Cover and check whether an ink tank is installed. If an ink tank is installed, push the button of the ink tank, and reinstall the ink tank properly.
Five flashes: No Print Head installed, or Print Head failure
Install a Print Head.
When the error continues, contact a Canon service representative.
Eight flashes: Waste ink absorber almost full
Ink used for cleaning is absorbed in a waste ink absorber placed in the printer. Eight flashes indicate that the waste ink absorber is nearly full. Press the RESUME/CANCEL button to cancel the error so that you can continue printing.
Important
If this error occurs, replacement of the waste ink absorber and maintenance of the printer are required. Canon recommends to contact a Canon service representative as soon as possible. Once the waste ink absorber becomes completely full, it cannot be printed until the Waste ink tank is exchanged.

Nine flashes: A specified period of time has lapsed without receiving a response from a digital camera or digital video camcorder / The digital camera or digital video camcorder connected is not compatible with this printer

On step 4, hit the stop/reset button 4 times to clear the waste ink error.

How to clear Error Code Canon printers MP150 MP160
CANNON Printers MP150/MP160 ERROR CODE

E2-2 No paper (ASF)
E3-3 Paper jam
E4 No ink
E5-5 The ink cartridges are not installed or a non-supported ink cartridge is installed ,
or the ink cartridges are not installed properly
E8 Waste ink absorber full, or platen waste ink absorber full

E9 The connected digital camera / video camera does not support Camera
Direct Printing
E14 The Ink cartridges whose destination are wrong
E15 Ink cartridge is not installed E16 - Ink remaining is unknown
E16 -E19 Failed to scan head alignment sheet
E22 Carriage error
E23 Paper feed error
E24 Purge unit error
E25 ASF(cam) sensor error
E26 Internal temperature rise error
E27 Waste ink absorber full or platen waste ink absorber full
E28 Ink cartridge temperature rise error -
E29 EEPROM error
E33 Paper feed position error
E35 15 USB Host VBUD overcurrent error - USB
E37 17 Abnormal motor driver error
E40 20 Other hardware error
E42 22 Scanner error

1) With the printer powered off but connected to a power source, press the Power button while pressing and holding
the Stop/ Reset button.
2) When the Power LED is lit, press the Stop/Reset button two times while pressing and holding the Power button.
3) When releasing the Power button and the Stop / Reset button (regardless of order), the printer will move into a
service mode. (Waiting for menu selection)
4) When the LED lights in green, press the Stop/Reset button the specified number of time(s) according to the
function listed in the table below.(Each time the Stop/Reset button is pressed, the LED lights alternately in
orange and green, starting with orange.)
The number of the Reset
button pressing
LED Function Remarks

0 time Green Power off
1 time Orange Service pattern print
2 times Green EEPROM print
3 times Orange EEPROM reset
4 times Green Waste ink counter reset See waste ink counter reset
procedures below.
5 times Orange Destination setting See Destination setting
procedures below.
6 times Green Print head deep cleaning
11 times Orange Button / LCD checking
12 or more times Returns to a menu selection
If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe



I’m happy to assist further over the phone at https://www.6ya.com/expert/joe_8b8c2cd6ce148309

I have trying resseting and the error message does not clear. I have checked the printer througly and there is no paper jam.

Two flashes: Out of paper, paper jam or paper feed error
Replace the paper correctly and press the RESUME/CANCEL button.
If paper has jammed in the printer, clear the jam and press the RESUME/CANCEL
button.

Three flashes: Paper jam
If paper has jammed in the printer, clear the jam, replace the paper in the printer
correctly and press the RESUME/CANCEL button.

Four flashes: Empty ink tank
One of the ink tanks is empty. Replace it.

Six flashes: No print head installed
Install a print head.

Seven flashes: Defective print head
Remove and reinstall the print head.
Also, ensure that the protective tape has been removed. If reinstalling the print head
does not resolve the problem, replace it with a new one.

Eight flashes: Waste ink tank almost full
The printer has a built-in waste ink tank for the ink used during print head cleaning. Eight
flashes indicates that the waste ink tank is nearly full. Press the RESUME/CANCEL
button to cancel the error so you can continue printing. Before the waste ink tank
becomes completely full, contact a Canon service representative to have the waste ink
tank replaced. Canon recommends to call for service as soon as this error occurs. Once
the waste ink tank becomes completely full, printing will be no longer
possible.