Hi, The slow printing issue can occure even if the cartridges are out or low in ink try to check the print function by the stand alone unit by printing a self test page Here are the steps to print a self test page: On the front panel of the product, press Menu (or Setup) . Press the Right Arrow until Print Reports displays, and then press Enter, Start, or OK . Press the Right Arrow until Self-Test Report displays, and then press Enter, Start, or OK . If the self test page takes less time to print and if all the color blocks and black block print fine the ink level are fine. if the time for self test is also more try to clean the cartridge contacts and replace the cartridges if needed this will fix the issue. If the printer works fine as stand alone self test and copy try to performe the steps in the below webpage: ========== http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00093466&lc=en&cc=us&dlc=en&product=2512010&rule=10185&lang=en ========== If the issue is still un fixed try to set the print directly settings in the printer properties Click on start >> control panel >> printer and faxes >> there look for the HP printer icon with the check mark and right click on it and select properties and then click on advance tab and under it select the print directly to printer and click on apply and ok to save the settings. Once done try to print and check with the issue. Hope this will fix the issue. Regards, Barret.
Hi there is also a Firmware update that can be downloaded and installed to check with the issue:
Here is the link to download the firmware update from HP for HP 2175 All-in-one:
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http://h10025.www1.hp.com/ewfrf/wc/softw...
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Wish u success
Regards
Barret.
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