Look in the back of your manual for troubleshooting, are you getting any blinking lights or beeps
SOURCE: the battery is fully charged but the scooter will not move.
Is it the small portable scooter? The one with the base that comes apart for transporting? Could it be a bad connection where it goes back together?
If it is the portable, try disconnecting the rear drive portion from the base and re-installing it so it clicks into place.
SOURCE: DRIVEMEDICAL PHOENIX 3 WHEEL Just bought it and
Wez Thats a normal indication of a full charge. The battery level indicator will go down as you use the scooter. Always charge the scooter overnite if you use it a good bit during the day. With new batteries it will take 8-10 charging to break them in and operating at 100%. Always store fully charged and if not used alot charge once a week after you have charged the batteries 8-10 times
Hope this helps
Testimonial: "Thank you for taking the time to answer my question."
SOURCE: just bought this from an
Jade
This model Drive Phoenix 3 wheel is found for sale at pharmacies and is subject to floor model abuse.
Most common abuse is not recharging batterys and letting them sulfate thus
reducing life of of charge.
I have found that the foward and back-up levers have been bent
by people sitting and squeezing both levers at the same time. the resulting misshaping of the levers results in a very slow speed comand to the controller because of limitted movment of speed control. The result is that main control (turtle/hare) must be advanced to fast (hare) position to get scooter to move.
I have had success straightening levers by carefully bending them in opposite direction on my Phoenix 3W ( which was a clearence item with no warranty.)
The real (legal)solution is ordering a new lever having a technician
replace it so as not to void warranty.
Hope this helps....jth1939
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