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Posted on Apr 07, 2009

SP55 Datacard Hi, after I changed the ribbon from my sp55 datacard printer it will only print monochrome.. First card is magenta, 2nd card is black and third card yellow blue. How do I recalibrate this? Do I need to just run another cleaning card. Please help asap.

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  • Contributor 36 Answers
  • Posted on Sep 01, 2010
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Hello,
The printer does not know the the model of the ribbon installed and thinks it is a monochrome (single color) Print ribbon. You can verify this in the Driver toolbox under the supply tab, or in the advanced printing options.
The Datacard SP series printers use an RFID Radio freq. tag in the take up spool end of the ribbon. This identify s the ribbon model and supply use settings for the printer.
Make sure you have the most recent driver and firmware from Datacard, There is a firmware Update Available to help reading "weak" RFID tag's
Next try removing the RFID tag from another (old) ribbon and see if it that fixes the problem)
Aside from that you:
May have a counterfeit (non-Datacard) ribbon
A bad RFID tag
Someone removed your RFID tag
You need a firmware update (weak RFID tag)
A bad RFID reviver in the printer, which is a fairly cheap repair.
Basically try a new print ribbon if that does not correct the issue, have the printer serviced.
www.TulsaBiz.net

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FTB
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