Won't charge I just got the H500 and when I plug it in to charge, the blue light flashes quickly. From reading the guide that came with it, I thought the light was supposed to stay illuminated and then go off when it is fully charged. I've had the unit plugged in for over 2 hours, but it's still flashing and when I unplug it, I can't turn it on. Is it simply defective out of the box?

May mean it is fully charged. Try long pressing big button until steady blue. Then have phone search.

Is your experience charging via wall charger different?

Mark
Motorola Support

this sounds totally silly but is the power button on the vacuum actually off? Had the same problem, where the battery was completely empty i didn't know my son had switched the vacuum on put it on charge and the light was flashing. I took it off the charging stand pressed the power button then put it back....now charging perfectly. Anyone who doesnt have this appliance will think you sound stupid but its just a clicky button so visually the button looks the same on or off.

Starting with your headset turned off, press and hold the call button for some 6 to 10 seconds, until the indicator light is steadily lit (it will flash some times as if it was being turned on, but don't release the button at that phase). With the light steadily lit It is in pairing mode. Now make your phone's bluetooth application search for new devices. After a while, the H500 should appear on-screen. Select it and make it connect. If a pairing code (or PIN, or passkey) is requested, enter '0000' (four zeros). If the pairing process is successful, the indicator light will flash rapidly, and then, it will enter the stand-by mode. Otherwise, turn your headset off, and go through the whole process again.
By the way, if your headset's user guide happens to be missing, feel free to download it from this location.
Hope you are able to sort your problems out.
Regards, Carlos

The H500 is a monaural headset, thus good for phone calls only, not for listening to stereo music. You haven't specified which Motorola phone you own. Check in its user guide if it is able to handle stereo bluetooth headsets (i.e. if it bears the A2DP and AVRCP bluetooth profiles), which are suitable for music streams. If your phone is able to handle them, go to the mall (or store, or even online), buy one set which suits you better, pair them with your phone and enjoy!
Just my 2 cents... Carlos

Make sure the wall socket you plugged in is working. You may need to turn on a light switch, etc. The light should come on when you plug it in and go off when it's done charging. Try charging longer. Leave it plugged in overnight and try again.

-Be sure the headset is fully charged.(plug it in till the light turns off.)
-Hold the talk button down for 4 seconds or until the blue light goes solid (not blinking.)

Now the device should be ready to pair with your Blackberry. It usually only stays in pairing mode for a short while (approximately 90seconds)

I CHARGED MY BRAND NEW MOTO H500 HEADSET FOR 3 HRS CAME BACK AND BLUE LIGHT WAS OFF. THAT MEANS FULLY CHARGED. WHEN DISCONNECTED FROM CHARGER. I TRIED TO TURN IT ON AND NO LIGHT OCCURED. FLASHING.. STEADY... PULSING... OR ANYTHING

Don't forget to start with your headset off...then turn it on, but HOLD the on/off button down until the flashing blue light turns to solid blue light. This gets it into "sync" mode. The password is 0000 but it does not always work the first time. Don't give up! Try it again if it fails with the first try! Good luck!

Hey guys. found it. Go to
www.simoncells.com
then go to manuals
than click on the H500 Bluetooth.
It will walk you through step by step its pretty easy..


Or, you can do it easier.
- Press and hold the Power/Call buttom for 6-10 seconds, until there is a steady blue light
- when there is a steady blue light, go to your phone's Menu, then click on Bluetooth, than Handsfree, It will then start locating your bluetooth. In about 3-5 seconds it will pop up as H500.
-Connect to H500, or push Yes to Connect. (which ever way your phone tells you)
-It will then ask for a password. ALL PASSWORDS ARE THE SAME;AND CANNOT BE CHANGED.
- YOUR PASSWORD IS 0000. typle that in.

Congratulations! Your Now Connected.!

Good luck guys.
Any questions, im on here usually every other day

Ed

AFTER CHARGING headset hold down big button in center of headset until BLUE INDICATOR LIGHT REMAINS SOLID BLUE
tHEN TURN THE BLUETOOTH OPTION ON YOU CELL ON
GO IN TO MENU UNDER BLUETOOTH OR CONNECTIONS SELECT ADD DEVICE YOUR CELL WILL SARCH FOR DEVICE WHEN IT FINDS IT THE NAME OF THE BLUETOOTH WILL APPEAR ON DISPLAY CELL WILL THIS ASK CONNECT OR BOND WITH DEVICE SELECT YES IT CELL WILL ASK FOR PASSCODE PUT IN 0000 THEN AFTER THIS BLUETOOTH HEADSET SHOULD START FLASHING INDICATING HEASET HAS CONNECTED