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Posted on Apr 08, 2009
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I cant install hp laser jet 1018 on this board

I want to install printer hp 1018 laser jet but every time that turn the printer on the massage " the usb not recognize ... " has been shown... plz help me

1 Answer

Mark Taylor

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  • Master 728 Answers
  • Posted on Apr 09, 2009
Mark Taylor
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Hi h_kanani1366,

It doesn't sound like your problem is with the printer, it sounds like your problem is with the USB drivers for the motherboard. Look in Control Panel and click on System, then click on the Tab that's says Hardware, From there click on Hardware Devices, and when it opens look down on the Systems configuration area and look for a ! in a triangle. If you find one then the problem is the driver. You'll need to go to the manufacturer's site for that Motherboard and download a new USB controller driver, or sometimes there call Chipsets drivers. And that should fix your USB port, if the drivers aren't the problem, then could have a faulty motherboard. Try putting something else that you knows works into that same USB port to see if you get the same response. That will let you know if it's the motherboard, or it could be the Printer or the Cable that your using to connect to.

That's it my friend, there can be no other reasons I can think of.

Good Luck,and don't forget to leave a rating based on my solution.

Thanks Mark

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