Haier hwd 1500 washer/dryer combo quit drying

The error 13 probably means that the thermostat is bad. However, Haier labels it as a "Dryer Heater Error". Thus the wiring or heating element could also be faulty. The thermostat is available here: http://www.searspartsdirect.com/partsdirect/part-number/Haier-Parts/Washer-dryer-combo-Parts/WD-7350-08/0026/183/Model-XQG5011/3126/0152000?keySuffixId=&pathTaken=partSearch&pathRender=modelComponent&documentCompId=50032072&diagramPageId=00004&productTypeId=&searchModelNumber=XQG5011&subCompDesc=Dryer&brandDesc=HAIER&modelDesc=WASHER/DRYER%20COMBO&blt=11&shdMod=&keyId=104 . Sears Parts DIrect has a good picture of the dryer parts here: http://www.searspartsdirect.com/partsdirect/part-model/Haier-Parts/Washer-dryer-combo-Parts/Model-XQG5011/3126/0152000/50032072/00004?blt=06&prst=&shdMod= .

I hope this helps.

Cindy Wells

I had this washer for almost 2 yrs and you'll end up fixing things here and there. Well after some heavy research this error was supposedly the control box or some computer chip/loose connection. After taking apart all the pieces and reassembling, still err7 comes up. Turns out our daughter liked to open the door and pull down on it, causing a misalignment. There's lock that 'clicks' when you start a load to lock the door and I'm guessing there's a sensor that takes 5 seconds to detect if the door is closed properly. Our door was misaligned so the sensor tripped the circuit after 3 seconds of the water starting. I just press the door more with my knee and start the load. After 5 seconds I let go and all is well.

Look up the mfg website and see if they have a troubleshooting page or a support group. It may still be a warranty item check that as well

I service this machine before. There is no service manual for any Haier products.

You might want to change these parts out in the unit: Main PCB board, Heater Element, Thermostat and the Condenser.

Hi from retired Englishman in SW France,

You will need to type into your search engine/web browser '(make) washer manual' and you should be presented with a number of sources from which you can either download for free or have to pay a nominal amount. During the process you will be asked for the actual model number!

Good luck,
John C.

this is usally that the spade wire connector has fallen off the heating element remove the top of the machine and, check

most likly to be thermostat if you remove the lid you should see 2 little round thermostats on top somewhere some stats have a reset button on 1 of the thermostats if there is press it if it clicks try it on a dry to see if it works

Have you tried lengthening the dryer cycle or running it at a higher temp? The usual culprit for wet clothes is not running a dryer long enough or hot enough. (I remember some stand-alone dryers (coin-operated with a fixed drying time per coin) that needed two cycles to dry stuff.