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Aficio 1013 giving blank copies but the internal prints are fine what could be the cause of this? CedricAficio 1013 giving blank copies but the internal prints are fine what could be the cause of this? Cedric
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I am assuming you really meant an Aficio 1013 - SC320 indicates a polygonal mirror motor failure. This motor drives the mirror that distributes the laser to the drum. Could be a defective motor, poor connection between the motor and the BICU - one of the motherboards, damaged cable or defective BICU.
This will require a service call. Probably looking at an hour to diagnose the exact problem and an hour or two to repair plus parts. Could be as simple as a loose connector --- doubtful, but you never know.
SC-320 Polygon mirror motor error: Symptom: Did not detect lock signal from polygon mirror motor within 10 seconds after motor ON signal; or, lost lock signal for continuous 1.5 seconds after signal was detected. Cause: 1.Polygon mirror motor (or harness) defective 2.FCU defective
P.S. Remove LSU. Turn out poligon mirror. Clean & lubricate.
Is this actually a Ricoh Aficio 1013F, or another model, because "CH551" is not a ricoh service code?Do you mean "SC551" If so, this is a fuser "triac" problem (basically a fuse in the heater unit). It can only be reset in service mode after the problem is fixed...and will require a tech.
dear sir; the error code 320 on ricoh af 2027 it's means laser polygon motor problem, the laser unit right under the toner unit, litlle bit left. some error code can be reset why don't give them a try
1, power on the machine
2, press "clear mode"( has the c in a diamond), "107"then press and hold down "clear/stop" key
3,turn power off 10 second later back on.
I f reset doesn't work, you need to replace laser motor. thank you
HAVE A HAPPY HOLIDAY
Ok, its a firmware bug, but you should be able to reset it. Press clear modes, 1, 0, 7, and press and hold clear/stop. Press 1 for copy sp. Scroll down to 7, (data log) press 7. scroll to 7807, and reset it. exit all the way out, and recycle the power.
Aficio 1013 giving blank copies but the internal prints are fine what could be the cause of this? Cedric
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