My computer crashed so I bought a new one, Windows Vista. I installed all the programs associated with the camera on the solution disk, and my computer has automatically installed the drivers for it. The computer recognizes the camera, but the EOS utility box that asks you to download images doesn't come up. When I manually open it, the options to download are grayed out. I can only open the monitor folder.
What should I do?
Try NOT connecting your camera to your computer.
The best way to download pictures from your camera to your computer involves removing the memory card from the camera and plugging it into a card reader (either built-in to the computer or connected via USB or FireWire). This is likely to be faster than connecting the camera to the computer, and won't run down your camera's batteries.
Once the card is plugged in, it will appear to your computer as a removable drive. You can use the operating system's drag&drop facility to copy pictures from the card to the computer's hard drive, the same way you copy any other files. Or you can use any photo cataloging program such as Windows Photo Gallery or Picasa.
SOURCE: EOS Utility does not Recoganize Camera
I am not sure about this matter but it seems there is a problem with your new computer. it might not recognize the usb cable.
try to plug your camera in another USB port and try again.
SOURCE: EOS Utility does not recoganize Canon Rebel Xti
I believe there are 2 modes of usb transfer that you can pick in the camera. They are set somewhere in the menu in the options. If you go through the menus thoroughly you'll find it. One option is for connecting the camera directly to a printer and the other is for computer transfer (there might also be an Auto setting but I don't remember for sure). Make sure that setting is set for computer transfer. If that doesn't fix your problem, re-install or update EOS Utility / ZoomBrowser.
SOURCE: EOS Utility
Try not to launch the program from your computer just plug the camera to the computer and turn it on then the program will self launch and maybe all the functions will be avaliable.I hope it'll work
SOURCE: I cannot download photos from my EOS 550D to my
try this one in reverse first open utility and then plug into the pc.
Delete any new programs that you have downloaded.
Often, the cause of corruption in a computer system is a bad download that installs harmful files.
If you started to get the Appcrash error on your system after downloading a new program or software from the Internet, it's highly likely you have downloaded a bad product.
Use the "Add/Remove Programs" feature in the Control Panel to get rid of the program immediately.
Uninstall the program that is crashing.
It is possible to fix the program's corrupted files while the program is still installed, but to make sure that you clear the program files completely, it is safest to completely uninstall it from the system.
Run a full scan of your computer.
Your computer should already have antivirus software installed that can scan for corrupted files and either fix them or delete them from your system.
If you do not have antivirus software on your computer, that could be a big part of the problem.
Purchase and install antivirus software as soon as possible.
Once you have the antivirus program installed, open it and click "Scan Computer."
The antivirus scan will isolate bad files and you will be given the option to remove them from your system.
Reinstall the program that was crashing.
Now that the corrupted files have all been removed, your program should run smoothly after reinstallation.
Check for program incompatibility.
If, after a thorough scan and cleaning of your computer and reinstallation of your program, the
Appcrash errors continue, the program you are trying to use may not be compatible with your operating system or other programs on your computer
rather than purchasing an antivirus program use one of these freeware programs
http://www.majorgeeks.com/Microsoft_Security_Essentials_for_Windows_d6242.html
microsoft security essentials your operating system must be registered
Win7/Vista/XP 64 bit
http://majorgeeks.com/downloadget.php?id=4281&file=1&evp=dbb3b0aebe6a6a4ff18089a6489a5e62 anti malware free edition Win XP/2003/Vista/Windows7
http://windows.microsoft.com/en-US/windows/products/security-essentials/product-information
malware protection
http://100-downloads.com/download.php?p=615
windows xp microsoft security essentials
http://100-downloads.com/download.php?p=614
windows 7 microsoft security essentials
hope this helps
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I can't download the photos after installing new operating system
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