To start do the following:
Unplug printer USB, unplug power from pc and also remove the battery if it is a laptop, and restart printer and PC.
With printer still unplugged go to control panel>>printers and empty the printer cue.
Test a replacement USB cable and try plugging the printer on a different USB port.
If the above did not work , then reinstall the printer software using the printer CD. Unplug the printer and start software installation with printer USB unplugged.
If you do not have the disk you must download the software from Internet, follow instructions below,
Click here:
Official Lexmark Drivers and Software
A web page will open, follow instructions, select model, select operative system etc., and click on download .
Chose to download the file in my documents when asked.
After downloading, find the file,double click on the file ,then if
you get in troubles, follow
the instructions below to reset and reinstall drivers:
- Unplug printer USB.
- Go to control panel >> installed printers in Windows and remove (delete ) any installed printer from printer list.
- Download driver from website, or use the disk and run the install file.
- Follow driver installation wizard.
- Plug back printer when prompted from installation wizard.
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