I just fixed this problem - there is a rubber hose that hooks the bottom of the drum to the drain and recycle pumps - it is ribbed and it developed a hole. To confirm and repair (repair can be done from the front of the machine)
Unplug the machine.
Drain whatever water you can from the machine using the stoppered hose behind the bottom left panel
Unscrew the visible screw holding the plastic in place near the drain hose and filter
If you can pull the plastic recessed piece out, there is one screw visible behind it - unswcrew this. If you cannot pull it out now, you should be able to get it after you remove the screws in step 10
Pull out the detergent drawer (push in the middle back "botton" to release the drawer to pull out fully)
Unscrew two screws in the drawer area.
Pull the top of the electronics assembly away from the machine and lift the assembly out (place on top of the machine or hook it out of the way)
Open the door and remove the spring loaded wire around the door seal (be careful as the seal can be torn)
Pull the seal away from the metal front panel, then close the door
Remove four screws at the top of the front panel (that were behind the eletronics assembly) - If you already have removed the screw from step 4, proceed, otherwise lean the top of front panel out and pop the plastic out, hold panel in place and remove that bottom screw from step 4.
Lift front panel about two inches, swing the entire front panel to the right and set against something - You should now be able to see inside the machine.
There is a black hose right in the middle - when I squeezed mine a little, I could see where the water was dripping out from the bottom.
There are three clamps - two that can be squeezed with pliers and removed, one that has to be unscrewed (phillips head screw - it is a bit blind as the screw faces the back of the machine) - Once I got mine off - I could see the hole.
Order replacement and reassmble in the opposite order
I suggest you get a pro to replace the door seal. The clamps can be quite tricky. Seating the seal on the tank can also be difficult.
Not a big job for an experienced tech.
Good luck....Nomess
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On most washers, IE error means that the washer is not seeing proper hot and/or cold water inputs. Check the hoses for kinks. Ensure the water valves are fully open. If these are not faulty, turn off the water, remove the hoses at the back of the washer, and check the input filter screens for clogging. This is a common problem.
If the machine has drained the water out and clothes are still damp after spinning,there may be something caught in the hose from the bowl to the pump, or not reaching the correct spin speed.Does the machine sound different.Let me know how you went.
I suggest you get a pro to replace the door seal. The clamps can be quite tricky. Seating the seal on the tank can also be difficult.
Not a big job for an experienced tech.
Good luck....Nomess
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