DC35 has been around for a long time and hasn’t been sold for years. If the charger light isn’t coming on then there is a fault with the charger cable. If you contact Dyson they will ship you a replacement free of charge under your 2 year warranty.
Hi my Dyson v6 is not charging it shows a blue light when we put it on the charger but in a few minutes the light goes off please help
charger has shorted out, contact dyson for a free replacement, under the 2 year warrenty
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Official advice and support for Dyson technology
SOURCE: DC35 won't charge
Hi there,
I'm sorry to hear you're having difficulties with your DC35. In order to determine whether the machine, battery or charger is at fault, we'll need to run through some troubleshooting over the phone with you. You can call us free on 0800 298 0298 (UK), or 1-866-693-9766 (US).
We'll look forward to helping resolve the issue for you.
Best wishes,
Jack
Dyson Online Customer Support
Official advice and support for Dyson technology
SOURCE: Handheld Dyson DC16 red charging
Hi there,
Sorry to hear you're having difficulties with your DC16. It's probably best if you get in touch with us directly so one of our experts can run through some troubleshooting checks over the phone with you, and provide further assistance. You can call us free on 08002980298 (UK), or 1866MYDYSON (US). We look forward to hearing from you.
Kind regards,
Jack
Dyson Customer Service
SOURCE: dyson 18 losing suction
Check the HEPA filter if it has one. This bit of foam gets clogged over time and significantly reduces the suction especially if you've been vacuuming a lot of very dusty areas i.e. dust from building work etc. Just wash the filter with lots of water and leave to dry before reinserting.
SOURCE: Not holding charge
Ok, folks.. I just posted my own problem with the battery not holding it's charge..but, we fixed it ourselves.. take the motor loose from the canister , remove the filter and in the back are two contacts.they are two screws at the bottom one on each side... get out your pencil with a GOOD eraser and clean those contacts!..clean around them both and the contact (silver spot at the bottom) and you're good to go!!
SOURCE: my dyson handheld charges fully,
Your battery is losing voltage too quick. It has probably developed a 'memory'. Dyson claims that their handheld has the best suction out of all the handhelds out there. In order to maintain that claim the circuit board will shut off power to the motor when the voltage drops below adequate charge for full suction.
We need someone who can teach us to bypass that part of the circuit so it won't cut power to the motor or you need to replace the battery.
Shorting the battery like an Aircraft battery then re-charging won't fix it.
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