Question about Whirlpool LSQ9610L Top Load Washer

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Agitator does minimal agitation

I have a Whirlpool LSR7233000 Washer. Recently, the agitator does not seems to function correctly as it only has minimal agitation and does not "agitate" clothes from top to bottom. This occurs even with minimal washer loads. Is there an easy way to remove the agitator and sees if a "stuck/torn" piece of clothing may be hindering this motion?

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Hi Omni,
The Agitator "dogs"/cams have given up the ghost and need to be replaced. Access to them is easy. Before starting the repair, have this part in hand.

Here's a tool list;
1.) small flat screwdriver (to remove the top part of the agitator)
2.) 3/8" ratchet
3.) 8" X 3/8" extension (for the ratchet)
4.) 7/16" socket

Take a gander at this pic... you'll be going after #10 'cause that's the problem.
Agitator does minimal agitation - 38834c8.jpg

All you gotta do is remove the top parts from the agitator to access it. See #2 in the diagram? That's the bolt holding the agitator to the transmission shaft. Remove that, then lift the whole agitator out of the tub. Now place the agitator on the floor and put both of your feet on the base. Now lift the agitator (#3) off the base (#4). Place one of your hands into the opening of the top of the agitator (to hold the cam (#9) in place) then turn the agitator over. The cam will slide right out.

Now you'll see the cam "dogs"... little white curved plastic doo-hickeys. All you gotta do now is install the new cam assy. and rebuild the agitator! Cool, huh? All it takes is about $15 bucks in parts and ~20 minutes.

Let me know if you have further questions. And don't forget to rate my solution as "FixYa"! Thanks, BB

SGc772f47.jpg

Posted on Apr 14, 2009

  • Leah W Jun 16, 2012

    I want to know if this worked. My whirlpool washer agitates but doesn't move the clothes. Works on Permanent Press though. I just bought this set used. bummed

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We have a Kenmore 110.92283800 washer that does not seem to be agitating correctly. It barely agitates. We recently replaced the couplings as it would not agitate at all. But, it stilll seems very...


This assumes that you have a basic Kenmore / Whirlpool top load, direct drive, neutral drain (it doesn't spin until the pump removes most of the water) machine.

First, see the Sears parts site for your washer:


http://www.searspartsdirect.com/partsdirect/part-model/Kenmore-Parts/Washer-Parts/Model-11092283800/0582/0153200?pathTaken=&prst=0&shdMod=11092283800

and you'll see a list of major sub-components with diagrams and parts.

I'd first verify that the Motor Coupler that you replaced is installed correctly with the plastic pieces firmly pushed onto the motor and gearcase shafts and the center rubber coupler seated on the "prongs" If you verified this,

This problem points to a couple of places:

The first unfortunately is the motor. Kenmore / Whirlpool top load direct drive washers use a reversing motor.

When in agitate mode, the motor turn one way, When in spin mode it turns the other way for draining and spinning.

I'd check the following first before assuming that it's the motor though.


First, I'd pull the agitators and check for worn or damaged splines inside the agitator or on the agitator shaft.

Following is a description of how to take them out.

http://www.american-appliance.com/catalog/newsdesk_info.php?newsPath=16&newsdesk_id=137

If the agitator and shaft are OK, the problem may be in the transmission.

See the following Whirlpool / Kenmore installation and service manual for top load, direct drive washers.

https://secured.whirlpool.com/Service/SrvTechAdm.nsf/2cd44500d572193285256a45004fd9d6/f7e2147fa98b28cf85257122007475cb/$FILE/L-55.pdf

I'd also look at the troubleshooting section of the manual.


Starting at page 10, you'll see a description of how the transmission changes from agitate to spin mode.

The key (and likely problem) is the "agitator spring".

The spring holds the agitate gear down so that the two sets of splines on the agitate gear are connected and the agitate rack can turn the agitators.

See the following Whirlpool parts list for a blow-up of the transmission and how the various gears and springs connect.

http://shared.whirlpoolcorp.com/assets/pdfs/literature/Repair%20Part%20List%20-%20W10114743.pdf

See the following for how to remove the transmission and clutch.

http://www.american-appliance.com/catalog/newsdesk_info.php?newsPath=16&newsdesk_id=137

Tearing apart the transmission is a bit messy but if the problem is the spring or agitate cams, it's a lot less expensive to fix than a $170 transmission.

Remove the clutch (the spring holding the clutch to the spin pinion is a bear to replace.

Remove the 8 transmission screws carefully, the transmission is full (15 oz.) of 80-90 weight gear oil.

Remove the transmission cover and drain the oil.

Pull off the spin pinion.

Carefully remove the clip that holds the main Spin Gear on and remove it.

Push down on the agitate spring and remove the spring clip. Note where is attaches to the main shaft.

Check the spring, Agitate Cams and the cams in the Neutral Drain Assembly.

Re-assembly is obviously the reverse of taking it apart.

In answer to your other questions:

If you're reasonably comfortable with tools you can fix it yourself.

When we had a problem with ours, we ended up spending less than $30 replacing the agitate cams, neutral drain assembly and oil instead of $170 for a transmission. It was worth fixing.

As an aside, tearing the washer apart will give you the opportunity to completely clean it.

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