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Anonymous Posted on Apr 15, 2009

Won't work with Vista 64 bit

I have just bought a computer running Vista 64 bit with core duo. My Premiere Elements 3 just makes the computer hang and the only solution is to turn off the power to regain control. I have set it to run as xp but it makes no difference. A friend runs the same program with vista 32 bit no problem.

  • Anonymous Apr 15, 2009

    Thanks I should have thought my purchase out a bit better

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  • Posted on Apr 15, 2009
Anonymous
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Hello
I am running Windows Vista 64 bit also and finding out that there are a lot of programs that won't run on a 64 bit machine due to the fact they are not supported for 64 bit, listed below is info to your problem,
Photoshop Elements compatibility with Windows Vista This TechNote lists which versions of Adobe Photoshop Elements are compatible with Microsoft Windows Vista.

Photoshop Elements Version Compatible with Windows Vista (32-bit)? 6.0 Yes 5.0 Yes

Note: You must download the Photoshop Elements 5.0.2 update to ensure compatibility with Windows Vista.
4.0 No 3.0 No 2.0 No 1.0 No
Note: For the versions of Photoshop Elements that are compatible with Windows Vista, the 64-bit editions of Vista are not supported. Adobe Technical Support can assist you with the features of Photoshop Elements and with issues that also occur in supported operating systems. Technical Support cannot, however, assist you with issues that occur only on the 64-bit editions of Windows Vista. Instead, you can use the following support options on the Adobe website:

  • The User to User Forums, on which you can enter your problem or concern to see if another Adobe user can offer advice. Access this resource at www.adobeforums.com.
  • The Support Knowledgebase, which contains solutions for issues that occur on supported operating systems. Access this resource at www.adobe.com/support/photoshopelements.

dmg49

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