Hello Jim;
My name is Peter. I am a retired field service refrigeration technician.
If you are getting cooling and not freezing your problem is not your overload relay or capacitor, otherwise you would get no cooling at all.
You have one of 4 potential problems.
1.) Frozen Drain - This is a common problem. Your unit goes through a defrost cycle every 8-10 hours, everything shuts down for about 20-30 minutes. This is when your defrost heater turns on and defrost your cooling (evaporator) coil. If your drain is frozen, a wall of ice builds up behind your lower back wall. This prevents the cooling fan from running and air flow through the cooling coils.
You need to remove the lower back cover to see what is going on. there are several screws holding it on. First remove the rubber seals on both sides. They just pull out.
If it is a block of ice, use a hair dryer to melt the ice and clear the drain. Do not try to chip away, you will damage the coils.
2.) If you observe the cooling coil fan not running and vibrating, then you need to replace the fan.
Part Number: Substitution: 3-60336-001 Cost from Sears: $115.00. You can search the internet and get this part for about $80.00.
3.) Defrost Heater - You may have a bad defrost heater. Observe, is the glass tube black or is the wire inside broken?
Part Number: Substitution: 3-80405-003 Cost: $40.00
4.) Refrigerant leak or obstruction - If you observe a block of ice in the upper right hand corner of your cooling coil, then you either have a leak or an obstruction. A repair of this nature with a service company is about $500.00.
5.) Bad Bi-Metl (Thermostat) - In the upper right corner is your cooling coil thermostat.
Part Number: Substitution: 1-81801-001 Cost: $30.00
If you observe the flat back has popped open, then replace.
Check to see if the evaporator fan is running. If not, that is your problem. If it is running, it is likely frozen up due to a bad defrost system. Next possibility is the freezer is about to meet its death.
SOURCE: modle evl201nxrq00 not cold enought to freeze food
I need you to feel the top of the compressor and tell me how hot it is. Also tell me if the condenser fan next to the compressor is running. If the top of the compressor is too hot to keep your hand on top the problem may be the=> 4356738 Start Relay also found here=> 4356738 Start Relay Here is a link to the repair parts list=> EVL201NXRQ00 Repair Parts List You can see the parts listed on page 5 and 6 of the above parts list. Hopefully this is the only problem causing your freezer to stop freezing as well. If the 4356738 Start Relay is defective it will cause the problems by not allowing the compressor to run or start very well also cause the top of the compressor to overheat. You may also need to change the=> 8210224 Capacitor also found here=> 8210224 Capacitor And the=> 2-34286-021 Overload also found here=> 2-34286-021 Overload Feel the top of the compressor first and let me know the results and we will go from there, Thanks Sea Breeze
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