KitchenAid KP2671 Professional 6 Series Stand Mixer Logo
Posted on Apr 15, 2009
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Gearbox worn, terrible noise, needs to be repaired

The gearbox in my 600 series mixer is worn out. Contacting KitchenAid was frustrating, way too much money. The mixer is only 3 years old and should not make any of the noise it does. It has been handled properly.
(not even bread dough).

I am looking for a repair shop that can repair the gears. My location is Marietta, GA, 30075.

Any help is appreciated.

  • Anonymous May 11, 2010

    Try your local Yellow Pages.

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1 Answer

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  • Expert 135 Answers
  • Posted on Apr 19, 2009
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Joined: Dec 13, 2008
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Hi. Try your local Yellow Pages. ricardok45

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KitchenAid uses a vegetable based grease inside of their mixers, it is a food safe grease. Because of this if you do not use your mixer often and over time the grease inside the mixer can begin to break down, and an oil will leak from the mixer.

What you will need to do is take the mixer apart, clean out the old grease and replace it with new KitchenAid grease, it is also recommended that you replace the gearbox gasket.

We are one of KitchenAid's largest service centers in the US, everything we sell is Genuine KitchenAid replacement parts.

Here is a link to the grease on our website: http://www.mendingshed.com/kagrease.html
And a link to the gearbox gasket: http://www.mendingshed.com/mixergasket.html

Also to aid you in the repair here is a link to the KitchenAid service manual for your mixer. this will show you how to take the mixer apart, replace the grease, and reassemble the mixer. http://lib.store.yahoo.net/lib/mendingshed/kitchenaid6qtservicemanual.pdf

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What happens is when you don't use your mixer a lot the grease in the gearbox will separate into oil and thicker grease. Warming it and turning it upside down is supposed to mix all the grease together again and allow it to flow to the top of the gearbox.

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it sounds like the planetary has gotten loose and dropped down. Check out this parts list so you can see how it is put together.

http://shared.whirlpoolcorp.com/assets/pdfs/literature/Repair%20Part%20List%20-%208212057.pdf

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