Sanyo DP42746 42 in. Plasma Television Logo
Posted on Apr 16, 2009
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Picture goes black

I have a 42" flat screen Sanyo,the picture goes out every so often,But just like back in the 70's you can give it a hit on the front and it comes back on for awhile.Any idea would be appreciated.Thanks Jerry

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  • Posted on Apr 16, 2009
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Are you using the built in tuner or a set-top-box? Or watching DVDs when this happens? Are they connected through SCART?
First check the cables which lead the signal -antenna/satellite/cable if they are not broken or with damaged connectors.
Scart cables sometimes tend to have too heavy and stiff leads for the weak SCART plugs. This is NOT an issue with HDMi sVHS or any other.
If it's none of these the problem is probably a power lead of the screen and if you don't feel like opening the back of the box, it would be just fine to take it over to a repair shop or to the centre where you bought it if you still have a warranty.
if not find a Sanyo service near your location(refer to http://sanyo.com/ ) or take it to any home electronics repair shop.

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  • Posted on Feb 24, 2010
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42" Sanyo DP42746 resolution:
I contacted the Arkansas BBB and was offered the parts for free, but I was required to pay for the labor ($200). I rejected the offer and they closed the case.
My suggestion: File a complaint with the BBB and make sure you specify the Sanyo Manufacturing Corporation in Forrest City, AR. I told the "dispute resolution specialist" that I would contact everyone I could that had problems with this TV and ask them to file a complaint. I just want to make sure everyone's voice is heard.
If you want to contact the dispute resolution specialist I spoke with, please email me at [email protected]
Thanks, and good luck to everyone.

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