Running not freezing

the outside is the condenser exchanging heat to the air and indicates that the system is working
you only have a problem if the inside is not freezing.
constantly running can be that the setting is too low numbers i -20 with 20 the coldest and the colder the setting the more loss through the insulation so the motor keeps running
the door or lid open or too frequently being opened
the inside iced up and needs defrosting
The light could simply be a power on light

if new and a 5 ltr

check thermostat setting

it takes some time to freeze up unit and contents

motor will run a bit longer then normal

then should kick in on and off with the thermostat

Check along the back and sides of the freezer for any vent-like openings that are covered or blocked by packages. There may be a sensor that's not getting air flow as it should. Although most upright freezers are now frost free, there still can be ice buildup in critical areas such as the thermal sensor or the fan. Can you tell if the fan is running?

Even if the compressor has failed, your frozen items will keep the temp down for several days. I suggest you move the frozen goods to a neighbor immediately. Meat or fish in particular quickly becomes unsafe to eat without at least refrigeration.

Your freezer is stuck in the self defrost cycle. It could be a timer or heater issue. You have to check the specifics of your make and model; sometimes just unplugging for 10-20 minutes will reset a timer / unstick a heater; if that works you'll still need to keep an eye on it and eventually have it replaced. (the timer or heater)

I bet you don't have that problem in the summer,It is freezing cause of the outside air in the garage gets below freezing. For a quick fix install a heater wire they make them for gutters and plumbing and just run it down the length of the tube and that will do it,short of heating your garage or insulating it

Ice showing on the copper lines is a sign of a dirty coil or low refrigerant.

Leave it plugged in. It won't over freeze. If the outside air is cold then it won't need to run as much to bring down the temp-nature is doing that. So when the weather gets warm it will run to keep everything frozen. Hope this helps. Google burdfrenzy

it is the fast freeze button,use it when filling up freezer when less than 1/2 full.red is a high temp warning.orange is fast freeze on/working.

Normally there is a Green light showing that power is on

A Yellow one for fast freeze and a Red one for under temperature

The outer casing is well insulated from the inside otherwise the freezer motor would run none stop without cooling the contents so the temperature of the outside casing will reflect the room temperature not the intenal

ice cream is always the last to freeze and a temp of minus -10 degrees is usually required to get it to get hard. if you put the ice cream in the door it will be especially tough to freeze. a good thermometor is a good investment as you can observe the temps. usually ten degrees or 20 degrees is what they run. yes they do cycle on and off as long as they hold temps thats good. the outside of the freezer gets warm because the hot compressed refrigerant is spread through piping near its surface giving up its heat of compression . setting the stat to max will freeze the ice cream eventually but utility bill suffers . good luck