Kenmore Elite 45986 Front Load Washer Logo
Posted on Sep 20, 2007

HE3 lock The door on my HE3 is open and locked so I can't close it to start the wash. How do I unlock an open door?

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  • Posted on Sep 25, 2007
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Remove the lower kick panel -- remove three 1/4 inch hex head screws and the panel will come off in your hand. Now, reach your hand up between the upper front panel and the washer drum, keep it on the latch side of the machine. There's a disk a little larger than a dime hanging from a little cable. You can't see it but you'll be able to feel it. Grab the disk (however you can) and pull it downward. You should hear the lock click when the door unlocks.

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  • Posted on Sep 22, 2007
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Have you tried pushing the door lock/unlock button? I think it may be called the "rinse & spin", and under that it says door lock/unlock.

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most front load washers and dryers have locks on the doors some have a bottom panel that u can remove to manually unlock door using the release before opening any machine please unplug machine from wall sometimes even unplugging it and waiting a few seconds will release door lock from itself
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im sorry to tell you but you may need to get a repair man out to fix the lock from the inside of the washer its sort of stoped half way through its washing cycel
i gess the drum suport springs have poped off and thats why it went for a walkys in the first place
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2. With the screws removed, the lower panel should drop down then come off. If the panel sticks, a light tap on either side will knock it loose.
3. Reach your hand up inside the washer behind the front casing on the right-hand side. This is where the door latch assembly is located.
4. At the bottom of the door latch assembly is a small pull tab. This is the manual release for the door. Pull the tab straight down and the door will come open.

Sometimes these doors will not unlock for whatever reason. If there are no error codes being generated, this could have just been a momentary glitch. If you see "Fdl" or "Fdu" error codes, these are usually indications of a failed door latch assembly and will require replacement.
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