My wenger sport elegance chronograph watch stopped working after 2 months. I bought it brand new. After readjusting the time, it worked for about 8 more hours, and then died again. The small dial on the bottom (6th hour), works on and off, but the large second hand no longer moves. When I glance down at my watch, I notice that the minute hand has gradually moved. The hour hand has not moved at all. Is this a battery problem? Or a malfunction problem?

Hopefully, this will help...

Lego Watches Manual Instruction:
There are 4 buttons on this lego watch case, Light button, Mode button, Stop button and Reset button, now I will show how to set the time easily!
1, Light Button: Press this button, the watch LCD light will display for 3-5 seconds;
2, How to use the stopwatches chronograph function?
Answer: When the lego watches in normal working condition, Press "Stop button" for 1 time, then the watch goes into the chronograph mode, then you can use "Stop button" and "Reset button" to operate this function.
3, How to set the alarm time?
Answer: When the lego watches in normal working condition, Press "Stop button" for 2 times, then the watch goes into the alarm mode, then you can use "Stop button" and "Reset button" to set the alarm time, also you can turn off or turn on the alarm function and chime on every hour function by the same operate.
4, How to set the right watch time, hour, minute, second, week, date, month, year?
Answer: When the lego watches in normal working condition, Press "Stop button" for 3 times, then the watch goes into the time setting mode, then you can use "Stop button" and "Reset button" to set the second, minute, hour, week, date, month and year.

This is all. So now please have a try to set your lego watches time!

The large seconds hand will remain at 12 unless you press the upper right button to start it. Pres again to stop it and press the lower button to reset it. The small seconds hand that always runs is the seconds for the time. The large seconds hand is for the stopwatch function. If you like to have it running all the time just start it and leave it running - it won't harm the watch.

If it is still within the warranty period, it sounds faulty and should be returned to the supplier.

It might be helpful if you spoke to your nearest dealer first to make sure that it is a fault.

You need a new battery, as there is not enough power to move both gears. You can send it back to Wenger and get battery replaced or just pop into your nearest watch repair shop and get it replaced. It will cost you $5.oo and will be done in 10 minutes time instead of months of waiting it back from Wenger. Rate me, plz.

Go to "www.wengerna.com/commando-watches".

There are several models of our watch. Choose yours and click on the picture. Details of the watch will appear and "product manual" is listed for you.

Take or send it back to your supplier, with an explanation of the problem.

Try this or some variation as it worked with my new Wenger Chronograph.
Pull the crown out to the first position (for changing the date) and press the top button - one of the hands - either the big second hand, the little minute hand, or the little tenth of seconds hand - should move one notch. Keep pressing until it reaches the desired position. Now press the bottom button, same process. Pull the crown all the way out and press the top button, same process. Then if that still hasn't solved it, crown all the way out and press the bottom button. Each position should correspond to a hand, and each press should move it one notch. When settled, push the crown all the way in and operate it normally.
Be careful not to press buttons when changing the date or time, and don't bang or shake the watch too hard while using the chrono. Also, don't play with the buttons or press them one after the other too quickly.

TIME AND DATE
1. Press and hold MODE until HOURS digits flash (you'll be in Alarm Mode) Press MODE again to enter TIME mode, SECONDS digits will flash.
2. Press ADJUST to set SECONDS to zero.
3. Press START/STOP to select MINUTES.
4. Press ADJUST to change.
5. Repeat to set HOURS, MONTH, DAYS, and DAY of WEEK. Go through 12 hours to set AM or PM.
6. Press MODE when done.
7. To display DATE from Time display , press START/STOP.
8. With DATE displayed press and hold START/STOP, then press ADJUST to change display between DATE-MONTH and MONTH-DATE.
9. With TIME displayed, press and hold ADJUST, then press MODE to switch between 12-and 24-hour format.

ALARM AND HOURLY CHIME
1. Press and hold MODE until HOURS digits, DAY, and A or P (for AM or PM) flash.
2. Press ADJUST to change HOURS digits. Go through 12 hours for AM or PM.
3. Press START/STOP to select MINUTES.
4. Press ADJUST to change.. Press MODE when done.
5. Press and hold ADJUST, then press START/STOP to turn chime on/off. Press START/STOP again to turn alarm on /off. Release START/STOP when done.

CHRONOGRAPH
1. Chronograph will count up to 24 hours. Lap times are not stored. After 40 minutes chrono display changes from seconds to minutes.
2. With time displayed, press MODE to select Chrono Mode.
3. Press START/STOP to start.
4. Press ADJUST to view lap time. Press again to sesume lap timing.
5. Press START/STOP to stop timing . Press ADJUST to reset chrono to zero.
6. Repeat for successive laps.

Link

Hi,

Maybe you can try above link to contact Swiss Wenger for the repair of your watch. It's best to send your valuable watch to its Authorized Dealer for repair.

Thank you.

hello,the buttons are numbered 1-4
clockwise-top right button #1
bottom right button #2
bottom left button #3
top left button is #4
in normal time push #3,then #1 to start and stop lap time.
for lap time press #2 while chronograph is running,it keeps running while lap time is displayed push #2 again to return to chronograph time display,to clear push #1 to stop then #2 to clear.