Bypass cartridge error on hp 5780

You can gain access to the service menu...refer to Cartridge Error Clear bypass procedure below (as guidance of how to get in):

For any severe cartridge error related message, on the HP C4600, C4700 or D110a printer models, I suggest you run the internal Tap 41 diagnostics test which will tell you the electrical health of the ink cartridge - in many cases the cartridge is internally electrically damaged and will need to be replaced. In addition, you can temporarily bypass an 'incompatible cartridge(s) or Missing/Not Detected error message by performing the Cartridge Error Bypass procedure...refer to two Youtube videos on how to do this:

HP Photosmart C4600 & C4700 Printers - Tap 41 Diagnostic Test: http://www.youtube.com/watch?v=ghxjLCn07Jo

HP Photosmart C4600 C4700 D110a Printers - HP 60 Cartridge Error Bypass: http://www.youtube.com/watch?v=rNVJmKPlLsg

Low Ink Warning and Other (i.e Incompatible Cartridge) Errors, HP 60 & HP 61 Ink Cartridges:

http://www.youtube.com/watch?v=5_suW3U6e08

on the software on your PC there was a option in the printer setting>> preferencess>> maintenance, which you can select the ink/cartridge replacement..

This type of fatal cartridge error (i.e. "refer to documentation" / "incompatible cartridges", etc.) typically indicates the internal micro-electronics of the HP #74/75 cartridge are damaged. The cartridge's electrical wire runs at rear and lower side of the ink cartridge, are very delicate and are somewhat susceptible to ink attack over time, which can lead to premature failures. However, our test group has also seen these failures with brand new cartridges. In addition, the older the cartridge the higher the chance of an internal electrical failure. I suggest you first run a 'Tap 41' diagnostic test to check cartridges electrical health (this is a forced test); you may also bypass the error (temporarily) on most models which use HP 74/75 cartridges. Refer to Inkjet411 youtube videos below on how to access respective printer's service menu and correct:

HP 74, 75, 74XL, 75XL Cartridges - Solving Errors & Warnings:http://www.youtube.com/watch?v=C5ISTGyScWU

HP Photosmart C4200-C4500 and C5200-C5500a Printers - Diagnostic Tap 41 Test: (verifies electrical health of ink cartridges):http://www.youtube.com/watch?v=8fE-IM4AVMc

HP Photosmart 4200-4500 5200-5500 Printers -Cartridge Error Bypass (HP 74-75 Cartridges):

http://www.youtube.com/watch?v=UDxRkAGOJaI

HP Officejet J5700/J6400 Printers -Cartridge Error Bypass (HP 74-75 Cartridges):

http://www.youtube.com/watch?v=3X3_D90SSq4

Ink Refilling & Cartridge Care Tips - Everything you need to know: http://www.youtube.com/watch?v=FnXoDIblpdU

Click this: http://www.shopping.hp.com/webapp/shopping/supplies_model.do?product_code=Q8232A&aoid=5504&lang=en&cc=us

Switch off the printer and switch on again,Unclip the cartridges one by one and clip back in again this sometimes cleans out the connector pins.This has happened to me.

These types of severe cartridge errors (i.e. "refer to documentation" / "incompatible cartridges", etc.) typically indicate the internal micro-electronics of the HP #60-61 cartridge are electrically damaged - now, these errors can be bypassed on select printer models (temporarily). The cartridge's electrical wire runs at rear and lower side of the ink cartridge, are very delicate and are somewhat susceptible to ink attack over time, which can lead to premature failures. In addition, the older the cartridge the higher the chance of an internal electrical failure due to prolonged ink exposure and subsequent circuit corrosion. I suggest you always run a 'Tap 41' diagnostic test to check cartridges electrical health (this is a forced test); you may also bypass the error (temporarily) on C4600-C4700 models which use HP 60 cartridges. Refer to Inkjet411 youtube videos below:

HP 60, 60XL, 61, 61XL Ink Cartridge Refills - Solving Errors & Warnings: http://www.youtube.com/watch?v=BskAfa6NJSg

HP Photosmart C4600 & C4700 Printers - Diagnostics Tap 41 Test: http://www.youtube.com/watch?v=ghxjLCn07Jo

HP Photosmart C4600 C4700 D110a Printers - HP 60 Cartridge Error Bypass: http://www.youtube.com/watch?v=rNVJmKPlLsg

HP Deskjet F2400 F4400 and F4500 Printers - Diagnostics Tap 41 Test:

http://www.youtube.com/watch?v=m-OM09NvNqg

HP Deskjet 4200 Printers - Diagnostics Tap 41 Test:
http://www.youtube.com/watch?v=16uXSBwTan8

Give the printer for service.

What is a incompatible print cartridge? The printer "Thinks" that the print cartridge, is NOT an original HP PhotoSmart one. Even print cartridge have chips.

These types of 'severe' cartridge errors/alert messages (i.e. "refer to documentation" / "incompatible cartridges", "print cartridge(s) problem", etc.) typically indicates the internal micro-electronics of the HP #74/75 cartridge are damaged. The cartridge's electrical wire runs at rear and lower side of the ink cartridge, are very delicate and are somewhat susceptible to ink attack over time, which can lead to premature failures. In addition, the older the cartridge the higher the chance of an internal electrical failure. I suggest you first run a 'Tap 41' diagnostic test to check cartridges electrical health (this is a forced test); you may also bypass the error (temporarily) on most models which use HP 74/75 cartridges. Refer to Inkjet411 youtube videos below:

HP 74, 75, 74XL, 75XL Cartridges - Solving Errors & Warnings: http://www.youtube.com/watch?v=C5ISTGyScWU

HP Photosmart C4200-C4500 and C5200-C5500a Printers - Diagnostic Tap 41 Test: (verifies electrical health of ink cartridges): http://www.youtube.com/watch?v=8fE-IM4AVMc

HP Photosmart 4200-4500 5200-5500 Printers -Cartridge Error Bypass (HP 74-75 Cartridges):

http://www.youtube.com/watch?v=UDxRkAGOJaI

HP Officejet J5700/J6400 Printers -Cartridge Error Bypass (HP 74-75 Cartridges):

http://www.youtube.com/watch?v=3X3_D90SSq4

Ink Refilling & Cartridge Care Tips - Everything you need to know: http://www.youtube.com/watch?v=FnXoDIblpdU

Just push them in horizontally ie. completely straight. You have to push pretty hard - just make sure you don't overdo it - until they go no further.