Kyocera Zio M6000 Cricket Logo
Stephanie Fisher Hunter Posted on Oct 01, 2013
Answered by a Fixya Expert

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MY CRICKET WILL NOT POWER ITS SELF PAST THE CRICKET LOGO.IT JUST KEEPS LOADING THAT SCREEN AND WONT GO ANY FURTHER.WHATS WRONG? AND HOW DO I FIX IT?

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  • Master 1,997 Answers
  • Posted on Oct 03, 2013
efs_perpends
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It sounds like the sim card is not installed correctly, or not at all?
Is this a new phone, or did this behavior just start with an existing phone that was previously working?
If it's new, follow the instructions in your manual to make sure you have correctly installed the sim card for your cricket service.
If this is new behaviour on an old phone, try removing the battery for 30 seconds and restarting the phone. Try removing the sim card and reinserting it. Make sure you are in an area with a good signal when you reboot.
I hope this information allows you to resolve this issue. If you need further assistance, please post back with a comment to this thread.
If I've managed to answer your question or solve a problem, please take just a moment to rate this post....thanks!

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