When calling a number which answers with a recorded messages and prompts me to choose from a menu of options by clicking 1,2,3..; then when I choose, say, 1, the line goes to hold and when I pick up the line again I hear the same recorded message, i.e. my menu choice was not registered it only put the call on hold..
- To Access Supervisor Options:
- From main menu, press 6 for Supervisor Menu
-Press 2 for Routing Box Administration
-Enter Box Number that you are changing / recording
(Main Day Greeting is box 800, Main Night greeting is box 801)
-It will repeat the number you entered and prompt you to press 1 if its correct
-Press 3 to Modify
-Press 1 for Greetings
-Press 2 to Record Greeting
-Press 1 to replay current greeting or Press 2 to record greeting
-Press * (star) for current greeting
-Record greeting.
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