Maytag Neptune MDE9700AYW Electric Dryer. Drum Not turning. When it does turn it makes a loud banging noise and shakes. Had noticed that it seemed louder the past few days and the drum has a crack. It just stopped turning today. I can manually turn it with effort and it will sometimes start running but it makes a very loud banging noise and shakes as if it is off kilter.
The problem is with its motherboard .. i too had the same problem.. ask the repairing persons to change the motherboard if it is warranted. ( but there is no other way)..
Hi,
There
can be many reasons why your dryer will not start or turn...
The
most common causes are the belt breaking or jumping off, or the motor
going bad...
Here are a couple of tips that I wrote will help
you to figure out why your dryer will not run...
Dryer Repair
- The Dryer
is not Turning
Dryer
Repair - The dryer
will not start
heatman101
,,,,,,,,,,.
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Well I determined that I needed an assembly drum wrapper after further examination and downloading a full diagram off the Sears Parts website. Since this part runs upwards of $260.00 dollars and I was not sure if any other damage had occurred due to the cracked drum, I had a Tech from H & R appliance, come to the house and he confirmed that the drum was indeed broken... it split at the welded seem. Because of the crack the drum was now not perfectly round and was catching in the machine causing the loud banging and seizing up. Rocket science isn't it !! Since this machine was less than 3 1/2 yrs old, I called Zemel's the store that I purchased it from. Their service department agreed to pay for the part if I paid for the labor. Sounded fair to me. Their willingness to do this makes me wonder if this is a common complaint with this model. Will have to investigate further. Hope someone can find this info helpful.
I solved it myself. Downloaded diagram off Sears Parts website determined I needed an assembly-drum wrapper Series 10 for $ 260.00. Wanted to make sure there was no further damage. Had a Tech come to the house, confirmed problem. Will be fixed in about a week.
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