Kenmore 3.8 cu. ft. HE3 Front Load Washer Logo
Posted on Apr 22, 2009

Kenmore HE3 stuck in rinse cycle

My son paused/cancelled in the middle of a wash cycle. We can't get it to continue, reset, or start over. Nothing seems to get the machine started again. Please assist

  • cnewberry Apr 22, 2009

    I have the same problem! I paused it to "add a garment" (still in the wash cycle) and it wouldn't start up again after that. It keeps blinking and eventually beeps at me, but won't latch and start up. Meanwhile, I have a load of wet, soapy clothes in the washer.

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  • Posted on May 14, 2009
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My wife was doing laudry with he3 and when it quite the door would not open.tried to restart a new cycle and it would not start.I unplugged the washer and let sit for 2 min.replugged it in and it started to work.I hope this helps you.

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HE3 doesn't respond to any button. Time light keeps flashing time. Pause cancel button does nothing, Cycle doesn't start. The only thing that will change is if you push a different mode ie, heavy,...

Unplug the machine for at least half an hour to eliminate the possibility of an electronic glitch. Then upon plugging in back, close the door then push CONTROL/ON (if present on this model). Select the DRAIN/SPIN cycle then select NO SPIN by pressing the SPIN SPEED button. Push PREWASH OPTION four times within five seconds. If PREWASH OPTION is not present on this model, press EXTRA RINSE four times within five seconds. C:00 will light up on the display. If the Starting procedure fails, push the PAUSE/CANCEL button then repeat the starting procedure.

In order to advance to the next step of the test procedure, push PREWASH OPTION button two times. If PREWASH OPTION is not present on this model, press EXTRA RINSE two times. The test program goes from C:00 to C:08 and should flash an error code when a problem is present. Post the code back for further troubleshooting, including the exact model number of the machine.
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according to kenmore, you should press the "pause/cancel" button twice and it should release it.  it may also have locked up the CCU, central control module and might need to be replaced.
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Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question
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Go here for Kenmore HE3 washer parts:
http://www.repairclinic.com/Kenmore-Washing-Machine-Parts

www.RepairClinic.com
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