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Does the touchscreen work at all? If not then I would say the digitizer/ screen is bad. The screen may look fantastic, but part of it is that the the sensor is gone. (Digitizer) you can order a new one on ebay for a few bucks
Simple touch glowlight 2012 model. My touch screen wouldn't work. I had full battery. I couldn't power down using the power down button, I had to force it to shut down. I couldn't slide the unlock nor could I turn pages with screen. I only could turn pages with buttons on side. After much research I found that it just needed a simple cleaning. I used a vacuum to gently suck out dust in the crevice of the screen. Or you can use a canister of air to blow the dust out. Do this at an angle so that you don't blow it deeper into the crevice. Also, Use a cloth misted with H2O (almost dry) to wipe the screen from edge to edge. These screens use sensors that are from the side of the screen.. Debri will block the sensors. Mine works great. Too bad I already purchased another one after I found the solution.
Have you tried to factory reset it? That could make it reconfigure the touch part of the devise other that that i don't know. If that works please let me know
Take a look at replacing the touch screen. I did this on my smartphone. Bought my replacement screen from www.repairsuniverse.com - they had a guide on how to fix my model. was simple and saved me over 200 bucks
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