SOURCE: crazy characters start to print when printing from pdf doc or certain websites
Hi,
I understand that the printer is printing garbage when you are trying to print from internet.
Please follow the below given instructions to resolve the issue.
This issue can occur if the data send from the application from which you are printing, is using the PC-8 character set. This will produce a smiley face or garbage charters each time an unsupported escape code is sent by application. To know the character set, please contact the manufacturer of the application.
Also, you can follow these steps to disable the power managment in the comoputer.
1. Right-click My Computer, choose properties
2. Click Hardware tab, click Device Manager button.
3. Click the + next to Universal Serial Bus Controller.
4. Right-click USB Root Hub, choose properties.
5. Click Power Management tab.
5. Uncheck the option "Allow the computer to turn off this device
to save power.
6. Click Ok.
If the issue persists, follow the instructions from the below given weblink to resolve the issue.
Here is the web document:
================
http://h10025.www1.hp.com/ewfrf/wc/genericDocument?docname=bpu01105&cc=us&lc=en&dlc=en&dlc=en&lang=en
================
Just copy and paste the entire link into the Internet browser's address bar and press enter.
This should resolve the issue.
Regards,
Lawrence
SOURCE: error - carriage jam message
SolutionStep one: Perform a power reset and connect the printer directly into the electrical outlet Remove all the paper loaded in the main input tray.
Make sure that the product is turned off.
Disconnect the USB cable from the back of the product.
Disconnect the power cord from the product.
Disconnect the power cord from the electrical outlet and wait 10 seconds.
Reconnect the power cord directly into the electrical outlet and check for the following.
Make sure that the power cord used is the one provided with the product.
If a computer is connected to the product, make sure that the computer is connected to a grounded (three-prong) wall outlet.
Make sure that the power cord is firmly connected to both the product and the power supply.
Reconnect the power cord to the back of the product.
Press the power button ( ) to turn on the product.
Reconnect the USB cable to the back of the product.
If the issue is resolved, proceed to Step six: Print a self-test page.
If the issue continues, proceed to the next step.
for more information please go to below link>>
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01458822&cc=us&lc=en&dlc=en
Thanks for using FixYa.
SOURCE: HP 2430 jams from optional tray 3 only.
Hi Rich,
I've had this problem too. I believe it's the post that holds the drive gears wears or becomes loose causing timing problems.. Unfortunately there's no spare parts available for the optional tray. You would have to purchase a whole optional tray.
SOURCE: Print Job enter's queue, but doesn't actually print.
hi thanks for using fixya!
Do you have 32bit or 64bit system?
SOURCE: Incorrect Cartridge Print cartridge in right stall not supported?
I changed the cartridge and it now works. I resent this though because it had been merrily printing before it decided it would stop and I have had to waste a three quarters full cartridge! I just hope the new one does not go the same way
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