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Because its PUK (pin unblocking key) that is provided from u r Cellular service provide they set the security for sim if u enter wrong puk more that 10 time u r sim will be block That not able to use again u need to contact u r Cellular service provide they will gime u new sim with same no.
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if you enter the wrong pin code for 3 times your sim will get blocked ... it will ask for the puk code ... then
you must call to the customer care of your network provider and you
must tell them that your pin got blocked you want the puk code ... they may ask for the details of your sim card be sure to tell it ..
then they will provide the puk code note it down and enter into it .. your sim will get unlocked...
note : if
you enter the wrong puk code for more than 3 or 10 times the sim will
get fully blocked if then you must contact to network provider
shoppe....
i think you blocked the pin code by entering the wrong pin code for 3 times so it is asking for the puk code ..
to get puk code you must follow these steps :
1. call to your network provider customer care
2. tell them that your pin code got blocked you want puk code
3. if they ask any details about the sim card owner you answer that one ...
4. then make a note of the puk code and enter in to your cell
note : if you enter the wrong puk code for more than 3 or 10 times your sim will get fully blocked you must purchase the duplicate sim card or you must contact the network provider shoppe ...
Every PUK code is unique so nobody can tell you your PUK number, but i will tell you what you can do! 1)
If you still have your packet that your Sim Card came in, you should
find your PUK number in there, if you don't have the packet, please
read bellow.
2) You must get a phone that is on the same network
as your phone and call the networks Customer Care and ask them for your
PUK number, they will ask you for your phone number, then they will
tell you your PUK number. Once you have done this, you will be able to
reset your Pin number so you will be able to go into your phone again.
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Hi the only place you can get your puk code form is buy phoning your service provider this code is free and they will give it you over the phone some providers website give links to puk code but not all of them but contacting you service provider will give you the puk code this is the only way you can get the code let me know if you need further assistance ok
Complete information : The SIM card protects
your subscription and not the phone from unauthorised users. If you
change SIM cards you can still use your phone with a new SIM card. Most
SIM cards are blocked at the time of purchase. If your SIM card lock is
on you have to enter your PIN (Personal Identity Card) every time you turn on the phone.
If you enter the wrong password three times in a row the SIM card gets blocked. This is indicated by the message PIN Blocked To unblock this you need to enter your PUK
Note:
card (Personal Unblocking Key). Your PIN and PUK
is supplied by your service provider. You can edit your PIN and select
a new four to eight digit number
If the Message Codes do not match appears when you edit your PIN you entered the new PIN incorrectly.
If the message Wrong PIN followed by Old PIN appears then it means that you have entered the old PIN incorrectly.
To unblock your SIM card:
When PIN Blocked appears enter your PUK > OK
Enter a new four to eight PIN > OK
Re-enter the new PIN to confirm > OK
To edit your PIN:
> Settings > the General tab > Security > Locks > SIM Protection > Change PIN
Enter your PIN > OK
Enter a new four to eight digit PIN to confirm > OK
To turn the SIM card On /Off
> Settings > the General tab > Security > Locks > SIM Protection > Protection and select On or Off
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