My LG RH278 just says Please Wait when I start it but nothing happens.

This sounds like a data corruption issue.

If you can delete and replace the music application, that should get it working again. You will have to rebuild your lists/folders, but the music files will be fine.

This is the price we pay for inexpensive, low quality software.

Reset the device to its factory settings. You can get details form its user manual.

Seems like a file is corrupt Try using the disks the computer came with to fix any errors

The problem is associated with the Laser / Drive Mechanism.

I take it they told you to :-

1) Unplug and leave for a few minutes.

2) With the On/Off Button Pressed, Plug in and wait for the unit to reset.

If you've done this and still get the same fault then it requires further investigation by an engineer but not necessarily an LG one.

some times you have to turn it off, unplug it, wait for 20 secs and plug it in again and turn it on, this would be the last step after trying the remote control thing, you know, check if mute buttom or volume, or the languaje option, good luck, God bless

same issue, any way to solve this?

return it that is a well known problem and that happens to every 4 out of 10 vtouches just send a note explaining the situation and that you want a new one

I had the same problem. After googling I found that the HDD might be faulty so I unplugged the device, brought it upstairs to unscrew it (to change the HDD for an empty new one). One last check before I really unscrewed the cover - and the recorder started again! After 5 minutes the 'please wait' returned. So, did the same thing again, tried a few times, and the recorder started. Then, I imediately reformatted the HDD, and the problem is now gone.

Check the ribbon connecting to the HARD Drive...you will need to open the case up..
be careful as the ribbon is very delicate

I did try removing the Hard Disk from the recorder and did a diagnostic and fix-disk using Ontrack software. Ontrack showed no structural and physical defects on the hard disk. I replaced the hard disk in the recorded and guess what! Please wait, please wait, please wait, please wait...................................